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Ashley S Nguyen DDS, PLLC

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Ashley S Nguyen DDS, PLLC
Ashley S Nguyen DDS, PLLC
(1 Review)
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901 North Washington St #202 Alexandria, VA 22314
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(1 Review)
am so disappointed and appalled by my visit in July. I went to Dr Nguyen office for my annual cleaning. I've been a patient since 2007. Until then, I would have recommended this office. In the past I've had the same dental hygienist but this visit was someone new. During the cleaning another staff member came in the room to discuss a situation about her dog. The dental hygienist continued to try to clean my teeth while holding a conversation with the other staff member. I wouldn't have mind as much if she hadn't have tried to maintain eye contact with the staff member while cleaning my teeth....essentially trying to clean them without looking which caused her to pick directly on my gums. The most concerning event was that during the cleaning she allowed build up to occur in my mouth. She simply tried to suction the corners. She never attempted to rinse my mouth out. Eventually I had a lot of saliva..etc sitting at the back of my throat and felt as if it was clogged to which she ignored my discomfort. Once she started the polishing phase of the cleaning she did rinse my mouth out but still did a poor job. She asked if I still felt gritty and I advised her that it would be better if I rinsed my mouth out myself at which time I tried to get out of the chair. She essentially blocked me in the chair and just stated if I would wait until she flossed my teeth. My first instinct was to jump out of the chair and clear my mouth and throat regardless of the way that she felt about it but decided to sit through the rest of the visit being that I was in a vulnerable position. I wish that I would have stopped the cleaning at that point and left the office. I will never return to this office as I was forced to be uncomfortable. Dr. Nguyen did come in for a few minutes to look over my teeth. I can not comment directly about Dr. Nguyen personally because I've never had any problems with my teeth that would require her to do more than look over them. It seems, atleast in my cause, it doesn't matter what the patients experiences.
by Day
October 13, 2011
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901 North Washington St #202, Alexandria, VA 22314