Westways Dental

Westways Dental
Westways Dental 3451 South 5600 West West Valley City, UT 84120
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Consumer Feedback

(10 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
3 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
me and my husband been there for few time but my husband complain of his root canal that he is been hurting since he had the crown and root canal Iam not sure if they do a good job my husband gums bleed everytime he he brush his teeth.
by kenny xxx.xxx.178.232
March 19, 2013
Are you confident that this provider will continue working with you until a solution is reached?
No, I'm always worried they're going to settle with a solution that isn't the best
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Do you feel that you could have received better service somewhere else?
Yes, I think I could have gotten better service elsewhere
Does this provider offer flexible appointment times?
Yes
Does this provider remember you and your circumstances at every appointment?
Not really. I usually have to remind them.
by Anonymous xxx.xxx.243.134
November 27, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.212.200
July 19, 2012
Did you receive sample toothbrushes or toothpaste to take home?
Yes, I received sample toothbrushes and toothpaste
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous
September 19, 2011
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Did this provider have reasonable prices?
Absolutely!
Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
Was this dentist friendly?
Extremely Friendly
by Anonymous
April 29, 2011
I don't think I will go back. They did not care to further investigate the issue I was having with my teeth, and they also became infected.
by Brandee
April 09, 2011
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
April 07, 2011
I have to say that I was very very disappointed with this Dentist. I had severe tooth pain for weeks following my desensitizing and a new tooth filling. I went in to the Dr. Boyack several times over a three week period. I felt like I had an infection in my tooth. They x-rayed once, and poked around my tooth with dental tools asking if it hurts. Yet visit, after visit I was told that my tooth was hurting because of my new filling and it will take time for it to get back to normal. After my fourth visit, I realized that the Dentist didn't even care to help me. This last time he didn't even examine my tooth, and told me there was nothing they can do, and I need to wait it out, I had no choice. Two days later I was in so much pain biting down on a grape, I called before and during hours and left two messages that I was in pain and needed to be seen. I told them on the message, I felt that I was being neglected and I needed to get down to the problem or I would find a new Dentist. I never did hear back from them. Within days I went to another Dentist. They examined my tooth, and used a cold stick against my teeth He found exactly where the pain was coming from immediately. . I told my new dentist that my old dentist never even used a cold stick on my tooth. He was very suprised, and told me that it is a very standard procedure any good dentist would do. I ended up needing a root canal, and had an infection that was there for a few weeks. I am very disappointed in this place. Sure the receptionists were nice, they had a nice waiting room, but when it came down to it, they did not care at all. The dentist didn't have a very nice bed side manner when it came to my kids. My child needed a filling and the prep for the shot was too short for any numbing, and the dentist was not very gentle with the injection in my childs mouth. I was very disappointed after my last experience, but I should have changed after my childs experience. Look around!! Don't go to this Dentist, He does NOT care!!!!
by wifeyv
April 03, 2011
Was this provider's office too cold?
No, it was fine
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Were you able to watch TV during your dental procedure?
Yes! I was able to choose between watching TV or reading a magazine
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did you receive sample toothbrushes or toothpaste to take home?
Yes, I received sample toothbrushes and toothpaste
by Anonymous
March 22, 2011
They put in the extra effort to make me feel valued and important. The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. They always made sure that I wasn't in any pain. I keep records of all my dental procedures, so I appreciated them giving me an invoice right when I asked. They are very organized and professional.
by Tiffany
March 02, 2011
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