They went out of their way to make me feel comfortable and at ease. Not only did they give me a local anesthetic to make sure I didn't feel any pain during my procedure, they paused every few minutes to make sure I was still comfortable and okay. It's really important to me to have a comfortable chair to sit in during my dental procedure, and their chairs were very comfortable. When comparing them to others I have visited for the same condition, they are among the best I have seen.