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Monarch Dental

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Monarch Dental
Monarch Dental
(7 Reviews)
> Get Phone Number & Directions
10011 Centennial Parkway Suite 330 Sandy, UT 84070
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Consumer Feedback

(7 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3 star average for Recommended
Value
3.5 star average for Value
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Somewhat
Does this provider listen to your concerns and respond respectfully?
Sometimes
Do you think that the provider's staff are well trained?
Mostly
Does this provider remember you and your circumstances at every appointment?
Mostly
by Anonymous xxx.xxx.179.133
October 08, 2014
BEWARE OF MONARCH DENTAL SANDY OFFICE! In May 2012 I had a root canal and crown there just before I was leaving the United States (I travel a great deal); a fact office staff was aware of. Before I left the office I asked to settle up any outstanding balance. Imagine my surprise when I was contacted by a debt collection agency in February 2014 for a balance that was just turned over to them ….Unsure if I had left no forwarding address, but Monarch had my cell number and email address. My experience with Monarch Dental at the time services were provided was negative overall - experienced similar problems as several other reviewers, including. 1. Not enough time was scheduled for an initial cleaning thus requiring a return the following week; this because the dental hygienist was only in the office a few days a week and scheduled too tight. 2. Billing in excess of insurance that the patient has to pay the difference. Procedures are upgraded to “specialty” techniques for which they can charge above insurance standards 3. Once my root canal was completed the temporary crown practically dissolved within a day 4. The first permanent crown didn’t fit and had to wait a week for a replacement 5. That replacement permanent crown cracked within four months UNLESS THEY HAVE CHANGED STAFF AND PRACTICES AVOID THIS OFFICE. YOU WON’T GET WHAT YOU PAY FOR AND THE STANDARD OF CARE IS SUBSTANDARD
by TD xxx.xxx.29.179
February 25, 2014
was greeted and seen on time, then 3 1/2 hours later for x-rays and cleaning, the drill broke of 2 times in my mouth, then 2 days later woke up with sore throat ,headache and low grade fever, they would not even call in anitboitic for me. WOW ! not sure I will recommend these guys to anyone. I will request records and go else where.
by xxx.xxx.30.81
August 15, 2012
Did you experience excessive oral pain after you left your appointment?
Not at all! I felt fantastic when I left
Is this provider's business conveniently located?
Yes, it is very conveniently located
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Does this provider promptly return your phone calls?
Yes
by Anonymous
December 13, 2011
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Does this provider give unbiased advice?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
December 06, 2011
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Was this provider's office too cold?
No, it was fine
Was this dentist's staff friendly?
Friendly Enough
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
September 26, 2011
They were so nice and professional and even called me to remind me about my upcoming appointment. They examined my teeth very thoroughly to make sure they didn't miss anything. It was nice to know when I left that everything had been taken care of. They're always able to answer simple questions over the phone. They only make me schedule appointments if necessary. I love that I can count on them to work with me until they find a solution for my situation. Other places I've visited, seem to give up after they don't have an answer for me the first time, but not here.
by Ken
March 22, 2011
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Map and Directions
10011 Centennial Parkway Suite 330, Sandy, UT 84070