I will definitely recommend them to people I know. I was able to relax during my appointment here. Everyone makes sure you are comfortable and at ease. I'll definitely be going back. I didn't have a bad experience. It was nice of them to offer some sample toothbrushes and toothpaste for me to take home. I was able to figure out which toothpaste I liked without having to buy anything. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous.