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William Collins DDS

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William Collins DDS
William Collins DDS
(7 Reviews)
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8637 Fredericksburg Road San Antonio, TX 78240
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Consumer Feedback

(7 Reviews)
Service
4.5 star average for Service
Environment
3.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Absolutely awesome and caring staff , Tina is very thorough in explaining procedures and answering any questions you may have. Dr. Collins was awesome as well, got me through my crown that I was very nervous about without pain and did a great job!
by R. Jimenez xxx.xxx.225.1
September 18, 2013
Do you trust this dentist to only recommend dental procedures you need?
Yes, I trust them
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by ERICA xxx.xxx.65.192
January 22, 2013
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Not Really
by Anonymous xxx.xxx.60.10
May 04, 2012
Although I have never had much to complain about I know that they always adhere to the customer is always right policy here. They strive to ensure that clients leave satisfied with their visit each and every time. Not only could I tell that the practiced good oral hygiene themselves, they had one of the brightest smiles I've ever seen. It gave me a lot more confidence that I was seeing someone who knew what they were talking about. I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something. I've never seen a dental office that cares about their patients more than they do. They've never pressured me to get dental procedures I don't need, and they always have my best interest in mind.

Dr. Collins and his team have shown genuine concern when I have called with any sort of dental pain and made sure to fit me in immediately! Dr. Collins' team has treated me while I was pregnant, taking the necessary precautions and care. My sons first dental visit was in their office and they were GREAT with him! They got him excited about brushing and made him feel at ease and comfortable about visiting the dentist!
by Heather Hatzenbuehler
December 07, 2011
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Was this provider late to your appointments?
No, they were on time
Did your gums bleed excessively after your appointment?
Not at all! They were very gentle and careful
Was this provider's office too cold?
No, it was fine
Was it easy to make an appointment with this provider?
Yes
by Anonymous
May 16, 2011
Would you recommend this provider to others?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Anonymous
May 16, 2011
Was this provider's office clean?
It was satisfactory
by Anonymous
March 22, 2011
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Map and Directions
8637 Fredericksburg Road, San Antonio, TX 78240