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Dr Rick Barfield DDS & Associates

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Dr Rick Barfield DDS & Associates
Dr Rick Barfield DDS & Associates
(11 Review)
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1300 Village Creek Drive Plano, TX 75093
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Consumer Feedback

(11 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Recommended
3 star average for Recommended
Value
5 star average for Value
I went in to have a crown put on, and I had questions about why now all of the sudden they are saying I need a possible root canal. I just had a few questions before they started because I didnt think I was getting a root canal done today. So the dentist walks in and I ask my questions, he says " When you are sitting in that chair ready to be numbed and drilled I dont want any questions"

He was extremely rude... It is a cattle drive in their office and when he schedules a procedure he doesnt want any questions on that day. ( Even though I called the office repeatedly last week trying to get some questions answered beforehand and never got return calls.) The entire protocol of the office staff is rude ( How dare I question him and his staff when he is about to drill into MY mouth???)

He eventually said (rudely) to go to specialists (ortho, endodontists, etc.) and get my questions answered and when I do, get a letter from them stating that they explained it to me. (What is that about??) He cant anwser a simple question?? Seriously??? He said this like I didnt TRUST him so I should get a second opinion. He was SOO rude about it.
I am sooooo sorry I hurt his EGO and wasted his time by asking a few questions beforehand.
Whatever happened to trying to comfort the patient? Not being Put out by having to answer questions! Sorry everyone, As you can see, I had to rant. I still cant believe that actually happened. What a wasted appt.
I think they are in it for the money. I would not recommend this office or Barfield.
by nes2424
August 19, 2010
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Map and Directions
1300 Village Creek Drive, Plano, TX 75093