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Loop Dental Clinic

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Loop Dental Clinic
Loop Dental Clinic
(13 Reviews)
> Get Phone Number & Directions
301 West Stan Schlueter Loop Killeen, TX 76542
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Consumer Feedback

(13 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Wonderful clinic. Gone to Dr. Rodriguez since he first opened and have always been pleased with the service rendered and sometimes it was above and beyond. Dr. Ellefson is one of the best I have ever encountered.
by Genie xxx.xxx.133.91
January 14, 2019
Did you leave the office feeling satisfied with your visit?
Completely!
Do you trust this dentist to only recommend dental procedures you need?
Absolutely! I'm very confident they have my best interest in mind
Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
Was this dentist's staff friendly?
Yes, they went above and beyond
Was this dentist friendly?
Extremely Friendly
by Anthony xxx.xxx.14.7
March 06, 2014
Was this provider's office clean?
Yes everything was neat and sterile
Did this provider prominently display their diplomas or business license?
Yes
Does this provider always put the customer first?
Yes, they always put customers first
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous xxx.xxx.8.138
October 09, 2013
I was told that as a new patient I would be required to get a pan-x (the full face x-ray) even though my insurance did not cover it. The cost was approximately $50. I asked to see the office manager. She apparently could not be bothered to talk with me herself and instead sent the very nice receptionist to tell me that the pan-x was required even though I expressed that I did not feel it was necessary in order for me to get a cleaning (the only reason I was there) and that I did not want it done. I then asked the receptionist if the office would actually refuse me treatment if I did not purchase an x-ray not covered by my insurance. She said yes. Since they refused me treatment, I left. I will get my cleaning somewhere else. I was there approximately one hour in order to reach this conclusion. NOT recommended.
by DLJ3 xxx.xxx.133.66
August 06, 2013
There's been quite a few times where I've been on my way to my appointment, and they've called me to postpone it. It's not all the time, but it's still annoying. I always want records of my dental visits, so I asked them for an invoice. Instead of giving me one right away, they kept making excuses for why they couldn't give me one, and didn't end up giving me one for weeks. My teeth cleaning was extremely rushed. My teeth were still very dirty when I left. Don't call this provider if you're in a hurry. Every time I call I have to wait on hold forever. I think I got a gray hair the last time I was waiting. Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all. Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all.

In addition, I get a bill 6 months later for $82 after the insurance pays and paying my copay with United Concordia and Metlife. Then they don't even want to discuss how they came up with this number. In fact, they can't explain it. I've liked nothing about Loop Dental. I've started going to Brandt on WS Young for my kids...1000% better!
by James xxx.xxx.144.189
March 18, 2013
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.97.19
March 12, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Sure
by Ernest xxx.xxx.126.66
February 03, 2012
Was the water they used during your teeth cleaning a comfortable temperature?
Yes, it was fine
by Anonymous
October 11, 2011
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Does this provider give unbiased advice?
Yes
Was this provider's office too cold?
Yes, I was freezing
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
by Anonymous
October 03, 2011
Does this provider remember you and your circumstances at every appointment?
Yes
Did this dentist provide helpful oral health techniques you could practice at home?
Yes
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did this provider have reasonable prices?
Yes
Did this provider pressure you to purchase any unnecessary products during your visit?
Somewhat
by Anonymous
May 03, 2011
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Map and Directions
301 West Stan Schlueter Loop, Killeen, TX 76542