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Southern Dental Associates

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Southern Dental Associates
Southern Dental Associates
(83 Reviews)
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Deerbrook Mall Humble, TX 77338
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Consumer Feedback

(83 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3 star average for Recommended
Value
4.5 star average for Value
When I told them about my situation, they were somewhat understanding, but they could have been more caring. They didn't try very hard to understand where I was coming from. They are WAY overbooked and the staff is clearly overworked and not always that pleasant. I've never been in there when the waiting rooms weren't packed with a bunch of very aggravated people. They seem to be more concerned about quantity of business over quality. I went there to have my teeth examined, and instead they barely even looked at my teeth. I had barely opened my mouth when they told me they were finished examining them. I'm afraid they might have missed a few cavities. It's really important to me to have a comfortable chair to sit in during my dental procedure, and their chairs were very comfortable. It was nice to be able to be comfortable during my entire procedure. I definitely think that I could have gotten much better service somewhere else. I was amazed at how poorly they treated me.
by sarah
March 04, 2011
Was it easy to make an appointment with this provider?
Yes
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did this provider listen to your input and concerns?
Yes
Was it easy to find parking at this provider's office?
Yes, it was convenient
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous
February 28, 2011
I went to the Deerbrook Mall location for the first time in Feb. 2009 to get my teeth cleaned. I have an insurance plan that gives me 2 free cleanings per year. My appointment was for 1:00 PM. I waited in the waiting room for over an hour before they took x-rays. After the dentist evaluated my dental needs, he said that he would not clean my teeth unless I had 2 chipped teeth repaired and a deep cleaning. A financial consultant came to me and told me that the cost would be over $1,400. I told him that I did not want the work done so he escorted me to the front desk where the desk person asked me for $59 to pay for the exam. I told them that my insurance co-pay was only $5 and I would not pay them anything more. They called my insurance company and verified that I was right. They also told me that their estimate was wrong and they would call me with the correct pricing. It has been 3 days now and they haven't called. I must assume that they do not want to accept my insurance company's pay rate. All they want is for the insurance company to send them potential victims of their immoral practices. I have seen 2 dentists previous to this visit where they said that I did not need to have the chipped teeth repaired before they would clean my teeth.
by dhansen7
February 26, 2009
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Map and Directions
Deerbrook Mall, Humble, TX 77338