Was this provider willing to stay open late to accomodate your needs?
Not at all. They closed early even though they knew I needed help
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Did this provider listen to your input and concerns?
Yes
Does this provider remember you by name?
No, and they don't make an effort to even try
Did this provider seem well-trained and experienced?
Not really, I was hoping for someone with more experience