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Crossroads Dental

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Jesse Teng, D.D.S.

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Crossroads Dental
Crossroads Dental
(15 Reviews)
> Get Phone Number & Directions
8001 North Mesa Street Suite D El Paso, TX 79932
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Consumer Feedback

(15 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
All charges made are standard and customary. Insurance claims are submitted promptly and correctly and balances owing are reflected by individual policy or benefit limits. Profanity was not used by doctor or staff at any time in interaction with a patient. A dog is not in clinical areas except by request of patient requiring therapy assistance. This service is used by multiple patients and is proudly noted in both written and visual advertisement of this practice.
by Maria M xxx.xxx.188.100
June 14, 2018
If you have insurance this is not the company for you. They over charge and are very unorganized. One thing that did not sit well with me is the fact that they have TWO dogs behind the receptionists desk, which leads to the procedure room. This to me is highly unsanitary and unprofessional. The dentist used profanity in explaining something to me and all the patients are positioned to be in the same room! This leaves no privacy. Think twice about CROSSROADS DENTAL.
by Jason D xxx.xxx.212.210
May 22, 2018
I enjoyed the experience at this clinic and will make it my new dental clinic to visit. Im often online and what helped me make my decision was the video I watched. https://www.youtube.com/watch?v=jbCeujOYffU
by Chris Rodriguez, El Paso Texas SEO xxx.xxx.224.249
May 27, 2017
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Absolutely
Did your provider ask enough questions that you felt they took a holistic approach to your appointment?
I was impressed. From the soothing music to the time they spent with me. I definitely knew they took a holistic approach to their service.
Did your teeth cleaning feel rushed?
Not at all
Does this provider answer the phone in a reasonable time when you call?
Definitely
by RAYMOND ATTAGUILE xxx.xxx.159.130
September 04, 2014
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did your teeth cleaning feel rushed?
Not at all. They took their time and made sure I was satisfied
Did this dentist allow you to regularly rinse your mouth during your procedure?
Yes, I was able to rinse
Was the toothpaste used during your cleaning enjoyable?
Yes
by Anonymous xxx.xxx.0.87
June 06, 2013
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did this provider answer all of your questions?
Yes
Did this provider rush your appointment?
No
Would you refer this provider to a family or friend?
Yes
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous xxx.xxx.208.116
April 22, 2013
They have a very good professional reputation. I know that I'm under the care of an expert. They've never been late to any of my appointments. I've even showed up early sometimes and they've always been ready and prepared. I've been other places that left me unattended for quite awhile, but not here. They would never leave me unattended and they always go the extra mile to make me feel cared for. They are always prepared for my appointment and remember everything about me. They're really great about taking their time with me, and they don't mind answering my questions. I've never felt like an annoyance to them no matter how many questions I have.

The only complaint I have is that even though I have dental insurance I was made to pay for services up front which was over one thousand dollars (my car Payment) and was told that reimbursement would take about 3 to 4 weeks. Procedure was done on 11/12/12 and it is now 01/02/13 and every time I call to check on reimbursement I keep getting the run around first that it was the holidays then that it was on its way and now that since another holiday came across nothing was done when my insurance paid them on late November. Other than me being late on my car payment due to their inability to process a payment reimbursement their Dr.s and staff are great and made me feel comfortable with surgery and all procedures even had a follow up call to see how i was feeling.
by Joe xxx.xxx.240.173
January 02, 2013
Was this provider late to your appointments?
No, they were on time
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did they follow up with you after your appointment?
No. I still haven't talked to them.
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous xxx.xxx.17.88
October 15, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.224.26
May 14, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Patsy Olivas xxx.xxx.85.190
May 02, 2012
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Map and Directions
8001 North Mesa Street Suite D, El Paso, TX 79932