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Sun Orthodontic Center

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Sun Orthodontic Center
Sun Orthodontic Center
(9 Reviews)
> Get Phone Number & Directions
7878 Gateway Boulevard East El Paso, TX 79915
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Consumer Feedback

(9 Reviews)
Service
2.5 star average for Service
Environment
3 star average for Environment
Expertise
3 star average for Expertise
Staff
3 star average for Staff
Recommended
2.5 star average for Recommended
Value
5 star average for Value
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Not really
Does this provider have a good professional reputation within your community?
Somewhat
Is this provider willing to pursue advice from other providers when necessary?
Possibly
Would you refer this provider to a family or friend?
Possibly
by Anonymous xxx.xxx.178.36
September 09, 2014
If you choose this provider for services make sure that you have plenty of time to sit in the waiting room for your appointment. In the event that you need to reschedule your appointment you are looking at two to three months out. They do have a nice office and some if the staff is courteous and friendly. This is not a team that that values patient satisfaction or provides quality service by any means. My girls have both walked out of the office with brackets that fall off within five minutes to less than 120 minutes that they now charge you for replacing their faulty workmanship. If we were still in the parking lot when the brackets fell off the would replace them with an additional wait at no cost. There are other alternatives that provide quality service and value the patient, I wish I had done my research.
by Lisa xxx.xxx.32.92
April 01, 2013
Does this provider have a good professional reputation within your community?
Absolutely not, they are not trustworthy at all
Does this provider welcome questions?
No, They dismissed my questions as unimportant
Did this orthodontist offer alternative choices to metal braces (ceramic, Invisalign)?
No, and I was given no referral to another provider
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider's staff friendly?
Not Really
by Rachel xxx.xxx.18.162
January 16, 2013
Not sure how this place got almost 4 stars
by none xxx.xxx.155.26
July 06, 2012
These people have less than a 1/4 of employees that know what they are doing, I followed one of the good employees from east to north east location by transferring my file, but you dont always get the same dr or tech and for a surgery case they should at least try and put someone that knows what they are doing and how to do it the first time. It has been nothing but waste of time and pain and discomfort for over two years, i managed to stay and try and finish the process, and now i regret it and should had gotten out since the beginning because it should take probably another half year to be ready but since they have incompetent employees most likely it would end up being another yr and a half. So I chose not to have the surgery and now a new dr that has not seen me before, decides to take it personal and has chosen to complete my treatment sooner than i was told by another dr previous to him. What in the world is this kind of service?? The worst part is nobody has had the courtesy to apologize or to care for the bad services, everybody is so caught up with getting patients in and out of there fast. This has been a very draining experience, both emotionally and financially.
by . xxx.xxx.188.170
July 05, 2012
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.11.253
February 29, 2012
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
by Anonymous
June 15, 2011
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Anonymous
June 10, 2011
Did this provider promise services he/she couldn't provide?
Yes! They couldn't do anything they told me they would be able to
by Anonymous
June 01, 2011
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Map and Directions
7878 Gateway Boulevard East, El Paso, TX 79915