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Lone Star Dental Center

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Lone Star Dental Center
Lone Star Dental Center
(20 Reviews)
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3350 South Watson Road Arlington, TX 76014
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Consumer Feedback

(20 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3 star average for Staff
Recommended
3.5 star average for Recommended
Value
4.5 star average for Value
Was this dentist's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Did this dentist give you your invoice promptly?
No, I didn't receive one for over a week
Was the toothpaste used during your cleaning enjoyable?
No, it didn't taste good at all
Did this dentist pressure you to get any unnessary dental procedures?
Absolutely! They wouldn't leave me alone!
by Anonymous xxx.xxx.15.80
March 10, 2014
Does this provider offer any coupons, discounts or promotions?
Yes, they always have specials going on
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
by Anonymous xxx.xxx.46.79
December 18, 2013
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
by Anonymous xxx.xxx.202.94
November 29, 2013
They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. I was amazed at how wonderfully they treated each of their staff members. They were so appreciative and thankful. I've never seen any employer treat their staff better, and it made me want to come back that much more. They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. Their prices were very fair. The level of care you get for the price is outstanding. They were so easy to reach in an emergency, they answered my call immediately. It is a relief to know that I can count on them to always be there for me when I need them the most.
by Angela Massey xxx.xxx.204.57
November 13, 2013
Since Dr. Baxley left this place is no longer has gone downhill. Dr. Tran is young and inexperienced along with his staff. The so called Office Manager is a joke. He is young and wears pants and a T-shirt to the office. When I went to complain about some denture work that was done the day before I wanted to talk to Dr. Tran privately. He happened to be in the visitors area when I got there. He immediately told me I needed to talk to the office manager. I found this to be very disconcerting. The office manager didn't do the work. I will never go back. I think all of Dr. Baxley's old patients will feel the way I do.
by UnhappyCustomer xxx.xxx.200.200
November 09, 2013
Did this dentist practice good oral hygiene?
Definitely! They had one of the brightest smiles I've ever seen!
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
by Anonymous xxx.xxx.102.97
October 09, 2013
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did this provider seem up-to-date with the current advancements in their field?
Yes
Was this dentist friendly?
Extremely Friendly
Does this provider treat their staff well?
Yes, they treat their staff with respect
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
by Anonymous xxx.xxx.102.60
June 26, 2013
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous xxx.xxx.243.28
June 11, 2013
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Do this dentist have a good professional reputation among other dentists?
Yes, other dentists refer to him/her when they need advice
by Anonymous xxx.xxx.65.74
June 11, 2013
This office charged me for things no orher dentist ever did and in addition claimed my insurance didnt cover certain items when in fact they did. Will not return. Their office was clean enough, nothing special though. The dentist was friendly enough. They weren't overly nice but I felt comfortable there. If I couldn't find anyone better, I'd return again, but I'm hoping I can find better service somewhere else. They never made any effort to follow up with me after my visit and it made me feel very unimportant. I know they see a lot of patients, but when you say you're going to follow up, you should. I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to.
by Anonymous xxx.xxx.200.103
May 03, 2013
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Map and Directions
3350 South Watson Road, Arlington, TX 76014