Richard Ribeiro, DDS

Richard Ribeiro, DDS
Richard C Ribeiro DDS 2305 Rudolphtown Road Clarksville, TN 37043
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Consumer Feedback

(10 Reviews)
Service
3.5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
2 star average for Value
Did this provider seem irritated to be working with you?
Somewhat, they could have been kinder
by Anonymous xxx.xxx.163.198
March 01, 2013
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Only with clear directions
Are you going to visit this provider again?
Not if my life depended on it
by TRich xxx.xxx.138.57
August 24, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Alice Jackson xxx.xxx.212.75
June 27, 2012
Did this provider answer all of your questions?
Some were answered
Are you going to visit this provider again?
Not if my life depended on it
Did this provider rush your appointment?
Yes, I felt like an annoyance!
by Anonymous xxx.xxx.138.57
June 25, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.170.245
March 16, 2012
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Do you feel that you could have received better service somewhere else?
No, I don't think so
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous
December 20, 2011
Did this dentist allow you to regularly rinse your mouth during your procedure?
Yes, I was able to rinse
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
by Anonymous
December 08, 2011
Did you feel safe in this provider's care?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous
September 27, 2011
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
March 06, 2011
Every time I had an appointment I would be taken back later then scheduled, and not seen for quite a bit. One time I even waited an extra HOUR in the chair before the dentist game to see me! However, he'd done good work before so I was willing to wait. My main issue with the dentist and his assistants is that they NEVER explained to me what was going on. I had gone in for a crown and the first temporary wouldn't stay on for more then an 8 hour span, and I had to leave town to take care of my mother, but was returning less then a week after my crown was ready. I went in, and the crown didn't fit. I think this was a bad temporary and then a bad crown as well. The girl was pretty new, so it happens. I went back a MONTH later to get another crown put on (this one has stayed on) which went fine. However as I am leaving and thinking I am going to schedule my next appointment, I was pulled into the finance office. As it turns out the dentist wanted to do a GOLD crown which cost more then what I prepaid for in October (we are now in January). First, I didn't want a gold crown, I was willing to just keep my temporary if he didn't want to do a regular one. Second, why didn't he talk to me about this? or even bring it up? Instead I had recalled him using the term "GC" and I know now what it meant. I think it would have been more respectful to explain this to me in the chair. Well, just because I didn't want to do a gold crown the dentist has asked me to see someone else. This is fine with me seeing as how I don't want to see anyone that can't tell me that I might need something different then what I am in there for and it WILL cost me an extra $200 over the $323 I have already paid for it! There was one other issue involving the fact that we were told that "laughing gas" was covered under our insurance. We weren't told until after it was already done that it didn't. So that was another $75 on top of the $200 they were asking for in that one appointment. I find it pretty disrespectful to the patient myself. If you don't mind these issues, the office is nice and the desk staff friendly. You will notice he doesn't hire "other then perfect" FEMALES though...but he is calm and does good work. He just sends out the bad news and letters through his staff hiding behind them.
by urbraneagle101
January 27, 2010
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