Preston Dental Care PLLC

Preston Dental Care PLLC
Preston Dental Care PLLC 342 Henslee Drive Dickson, TN 37055
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Consumer Feedback

(9 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3 star average for Staff
Recommended
2 star average for Recommended
I have visited Preston Dental several times - but I will not go back. He told me my daughter had 4 cavities, she has never had a cavity in her life, so I took her back to her pediactric dentist for him to check her, she had no cavities. I went to him this week for a root canal, what a mistake, I ended up in the HOSPITAL with accute air socket infection. While he was working on my teeth something popped and went down my jaw area and up the right side of my face, the swelling just about closed my eye and he kept on working on the tooth with no admiration of stopping to check on me. When he was finished he walked out of the room and did not say anything about the swelling. He was very unprofessional and uncaring. My doctor told me this morning that it was due to him hitting a bone in my gumline and still continuing to blow air and irrigate the tooth and it caused a sever air pocket. He told me if the air pocket would have moved up to my brain instead of down that I could have died or ended up with brain damage. So please thank twice before having a procedure done with Dr. Preston.
by Diane Bishop xxx.xxx.15.23
December 14, 2012
Does this dentist use current and safe equipment?
Yes
Did you experience excessive oral pain after you left your appointment?
Not at all! I felt fantastic when I left
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Have the fillings, crowns, or veneers you've received lasted?
Definitely! They lasted even longer than they were supposed to
by Shelly xxx.xxx.135.63
October 17, 2012
wonderful dentist and staff!! They made me feel so comfortable, and i am a huge baby when it comes to the dentist. They showed me a video that explained and illustrated the procedure i was there for. All my questions and concerns were addressed, I will be sending my family and friends for sure.!
by Lori xxx.xxx.189.140
October 13, 2012
Was the toothpaste used during your cleaning enjoyable?
Yes
by Anonymous xxx.xxx.44.207
October 11, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.112.14
September 14, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
by Rayna xxx.xxx.112.119
May 21, 2012
Was it easy to make an appointment with this provider?
Yes
Did this dentist thoroughly examine your teeth?
Absolutely not, they barely looked at my teeth
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
by Anonymous
November 02, 2011
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Was this dentist's staff friendly?
Yes
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Does this provider offer flexible appointment times?
Yes
by Anonymous
October 07, 2011
Did this provider seem irritated to be working with you?
Definitely, they seemed irritated to work with anyone
Did this dentist explain your dental procedure to you?
Absolutely not. I even asked for an explanation and was ignored
Have the fillings, crowns, or veneers you've received lasted?
No, they didn't last more than a week
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
by Anonymous
April 14, 2011
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