I cannot stand needles. I would rather the doctor drill my teeth with no novicaine than have a needle jab up into my jaw. Dr. Floyd respects this and has the most gentle hands - his staff reflects this too. Whenever I have an appointment, I never have time to even read one article in the waiting room - they are very prompt and very punctual. Even if you don't have insurance, his rates are very fair and affordable - especially for the type of care you receive. I highly recommend this Dentist to anyone.