I thought the staff was amazing; they were so friendly and helpful, and made sure I felt welcome there. I trust them to only recommend dental procedures I actually need. I know they care more about my health than they do about making money. I got an appointment quickly. I've never had to wait too long. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous.