Murdoch Dental

Murdoch Dental
Murdoch Dental 1562 Constitution Boulevard Rock Hill, SC 29732
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Consumer Feedback

(12 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
My daughter was reffered to their office by Dr. Boyne next door because she needed her wisdom teeth out. They were very nice. My daughter had her teeth done and we were told on exit it came in under estimated cost so we only owed $77. Then we got another bill in the mail. Their price was more because they were not in our dental network which I was never told. They also quote a price that is not reasonable and customary and the insurance paid less than the 70% in fact they only paid only about 40% which is considerably less than expected or quoted. They girl who is in charge of the billing Sara Lynn felt the need to laugh when I told her the insurance said it was not a reasonable and customary fee. I was highly offended as we were not dealing with her money but ours. I am still waiting to hear from the Dr if they will work with us on the extra amount billed since we are just not prepared for this type of expense. We were considering moving our whole family to this practice but not now. They do not work with any insurance companies or give proper estimates so beware. You will overpay if you go to this Dentist office.
by Lisa Wynn xxx.xxx.99.19
November 25, 2013
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
by Anonymous xxx.xxx.68.65
April 25, 2013
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous xxx.xxx.144.159
August 26, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by John Riggs xxx.xxx.32.54
May 28, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Billie xxx.xxx.9.198
March 26, 2012
by Anonymous xxx.xxx.135.90
February 06, 2012
The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded. They are so kind and caring, and they stay open way past their closing time to help anyone who needs them. They wouldn't deny anyone that needed help. I know I can always count on them. I didn't experience any unnecessary pain during my visit, and I was amazed at how much better I felt after I left.
by Kris
December 21, 2011
Was this dentist friendly?
Extremely Friendly
Were you able to relax during your appointment?
Yes, I was completely at ease
Was this provider's office too cold?
No, it was fine
Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
by Anonymous
November 15, 2011
Was the chair you sat in during your dental procedure comfortable?
Yes, it was comfortable
Did this dentist practice good oral hygiene?
Yes, I could tell they practiced good oral hygiene
Were the waiting room chairs comfortable at this dentist's office?
Yes
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Do this dentist have a good professional reputation among other dentists?
Yes, they are recommended by other dentists
by Anonymous
September 11, 2011
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous
July 10, 2011
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