Collins Susan M DMD

Collins Susan M DMD
Collins Susan M DMD 1251 Ebenezer Road Rock Hill, SC 29732
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Consumer Feedback

(13 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
Was this dentist's staff friendly?
Yes, they went above and beyond
Did this dentist thoroughly examine your teeth?
Definitely! They spent extra time to make sure they didn't miss anything
Did you receive sample toothbrushes or toothpaste to take home?
Yes, I received sample toothbrushes and toothpaste
Did this dentist pressure you to get any unnessary dental procedures?
No, they never pressured me
Were you able to watch TV during your dental procedure?
No, but I was able to read a magazine
by Anonymous xxx.xxx.51.118
March 10, 2014
Was this provider's office clean?
Yes everything was neat and sterile
Was it easy to find parking at this provider's office?
Yes, it was convenient
Does this dentist use current and safe equipment?
Yes
Does this provider offer any coupons, discounts or promotions?
Yes, they always have specials going on
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous xxx.xxx.51.30
August 02, 2013
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did this dentist provide helpful oral health techniques you could practice at home?
Yes
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Did this provider answer all of your questions?
Yes
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous xxx.xxx.51.30
April 22, 2013
Was it easy to make an appointment with this provider?
Yes
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did this provider rush your appointment?
No
by Anonymous xxx.xxx.171.6
October 17, 2012
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better; in fact, they are like family to me! I have been a patient for approximately 10 years. Before Dr. Collins, I needed to use gas before I would have dental work- even cleanings. She has NEVER hurt me and I will absolutely continue as her patient! I also trust her judgement whenever I need to be referred to another provider, such as an endodontist, for more extensive work. She nor her staff have ever let me down! Kudos to Dr. Collins and "the girls" for going above and beyond in patient care!
by Karen Gilson xxx.xxx.205.40
February 07, 2012
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Does this dentist use current and safe equipment?
Yes
Did this dentist give you your invoice promptly?
Absolutely! They gave me my invoice before I had even asked for one
Was this dentist's staff friendly?
Yes, they went above and beyond
by Anonymous
November 05, 2011
Did this dentist allow you to regularly rinse your mouth during your procedure?
Yes, I was able to rinse
by Anonymous
October 18, 2011
Did your gums bleed excessively after your appointment?
Not at all! They were very gentle and careful
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Are you going to visit this provider again?
Without a doubt!
Was it easy to make an appointment with this provider?
Yes! It was effortless!
by Anonymous
September 12, 2011
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Does this provider offer flexible appointment times?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous
August 15, 2011
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did you receive sample toothbrushes or toothpaste to take home?
Yes, I received sample toothbrushes and toothpaste
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
by Anonymous
July 12, 2011
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