It was easy to get the appointment time that worked for my schedule. They had a huge selection of magazines in the waiting room. I was able to find some of my favorites and they kept me entertained while I was waiting for my appointment. Not only do they never postpone my appointment, they always try to get me in as soon as possible. I love that I can always get an appointment right away, and I never have to worry about them rescheduling it. They've never dismissed any of my concerns as unimportant, and take every concern of mine very seriously. I really appreciated that they let me rinse every so often during my dental procedure. I've been to other dentists that never let me rinse and its awful.