Aiken Family Dental PA

Aiken Family Dental PA
Aiken Family Dental PA 341 Newberry Street Northwest Aiken, SC 29801
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Consumer Feedback

(11 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
You had better make sure you know if you or possibly one of your kids is going to be sick or ill 48 hours in advance or you will probably get a bill for $50. Not a very family friendly policy to have in place. I could see if you habitually canceled this being a policy to enforce, but why would you keep giving money to a dentist that will try to take money for doing nothing. I doubt they issue $50 payments to customers if they ever have to cancel or reschedule an appointment.
by aheffner xxx.xxx.158.206
February 19, 2015
Does this provider treat their staff well?
Not at all. I felt terrible for all the staff members
Did a staff member acknowledge or greet you when you entered?
No, no one seemed to notice I was there
Does this provider always put the customer first?
Definitely not. They seem to care more about themselves
Do you feel that you could have received better service somewhere else?
Probably, I wasn't impressed
Was the waiting area spacious?
Yes
by Anonymous xxx.xxx.206.46
June 13, 2013
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Did your mouth feel clean after your appointment?
Definitely! It felt more clean than it's ever felt!
Was this provider's staff friendly?
Yes, they went above and beyond
Does this provider offer any coupons, discounts or promotions?
Yes
by Anonymous xxx.xxx.13.219
May 07, 2013
Was this provider's staff friendly?
Friendly Enough
Was the chair you sat in during your dental procedure comfortable?
Yes, it was comfortable
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this provider rush your appointment?
No
by Anonymous xxx.xxx.54.252
April 30, 2013
I received a call from a friend today and she told me that Dr.Bruce Holdorf is no longer associated with this practice.She and her spouse went in for their appointments and much to their surprise, the staff as well as the doctor has changed.This really saddens me as I really trust Dr.Holdorf just as I did Dr.Odom.Would love to know where Dr.Holdorf is practicing.
by Allen xxx.xxx.21.59
March 04, 2013
Does this provider have helpful information available online?
Yes
Did you experience excessive oral pain after you left your appointment?
No, I was in a little pain but it wasn't excessive
Did you experience any unnecessary pain while your teeth were cleaned?
A little. I wish they had been more gentle
Would you refer this provider to a family or friend?
Yes
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous xxx.xxx.89.233
October 22, 2012
I loved that they let me rinse my mouth every few minutes during my procedure. It's always uncomfortable trying to sit through an entire procedure without being able to rinse or relax your jaw for a minute. I've never seen anyone who is more respected by their staff. The entire staff only had great things to say about working there, and it made me want to return all the more. They've never been late to any of my appointments. I've even showed up early sometimes and they've always been ready and prepared. I never had to doubt their qualifications. They made their credentials completely obvious, which made me feel a lot safer.
by Rego
August 23, 2011
I was seen almost as soon as I walked in the door. I didn't have to reorganize my day around my appointment at all. It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members. It was very noticeable that they practiced good oral hygiene themselves. If it wasn't obvious I probably would've doubted that they were any good, but I could tell right away. Not only did I find a parking spot right away, but I knew my car was safe because the spots were designated and close to the entrance.
by Amy C
August 02, 2011
They're really great about taking their time with me, and they don't mind answering my questions. I've never felt like an annoyance to them no matter how many questions I have. Their primary concern is my safety and comfort, and they always take the time to address every concern of mine immediately. I love when I leave the dentist and I'm able to feel how much cleaner my mouth is, and I definitely felt that after my appointment here.
by janet spine
June 05, 2011
They never left me for an extended period of time and I never felt ignored. The toothpaste they used during my cleaning tasted great. It made the experience that much better. I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me.
by Joe
May 24, 2011
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