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Hanna Charles B Jr DMD Dentist

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Hanna Charles B Jr DMD Dentist
Hanna Charles B Jr DMD Dentist
(8 Reviews)
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1821 Old Furnace Road Spartanburg, SC 29316
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Consumer Feedback

(8 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
2 star average for Value
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Were you provided with payment plan and fee information before your dental treatment was scheduled?
Absolutely! They explained everything in detail and made sure I understood before my procedure
Was this dentist's staff friendly?
Yes, they went above and beyond
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Riley Waters xxx.xxx.170.154
February 10, 2014
Would you refer this provider to a family or friend?
Yes
Do you feel that you could have received better service somewhere else?
No, I don't think so
Does this provider promptly return your phone calls?
No, I have to wait weeks before I hear back
by Anonymous xxx.xxx.11.181
October 24, 2013
Is this provider's business conveniently located?
Yes, it is very conveniently located
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Were the waiting room chairs comfortable at this dentist's office?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous xxx.xxx.65.38
October 24, 2012
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Only with clear directions
by Anonymous xxx.xxx.191.10
April 03, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.173.66
March 08, 2012
My whole family has been going to Dr. Hanna's office for some time now and usually we are satisfied. However, this time around we got some charges on the bill that we did not understand and when we went to inquire about them on 12/12/11 we were treated very rudely and unprofessionally. They charged us for a picture of our daughter when they did not charge us for pictures of our other two children. When we politely asked why the front desk person rudely said "that's the rule". We wanted to know why the other two were not charged for a picture she said she did not know. She was very rude and condesending. She did not care that my whole family has been providing business to them this whole time. Also, there were other charges on the bill that we did not agree with but she did not care at all to help us understand them. They charged us for a procedure that was done earlier in the year but insurance will only pay once a year. We wanted to know why it was done without our knowledge. She did not want to help us with that as well. When we finally said that we want to cancel all our appointments and leave she said "go, just go". That's not how you treat your clients who have been religiously going for checkups and other dental work and paying without questioning. The ecomony is tough as it is and we don't appreciate being nickle and dimed to death like this with no explanation.
by Roman
December 13, 2011
I know that they have a lot of clients here so I understand that they many not remember my name every time, but I am always really impressed when I walk in the door and am greeted by name. They always try to make the effort and for this I am grateful. They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me. Not only was I able to watch TV during my dental procedure, they had a ton of magazines for me to look through as well. I barely even noticed that my dental procedure was going on because I was fully entertained the entire time. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous.
by Mikel
December 02, 2011
The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded. The office was very easy to locate. I didn't have any trouble finding it at all. I didn't experience any unnecessary pain during my visit, and I was amazed at how much better I felt after I left. Staff is wonderful! Dr Hanna is great!
by Lisa E
October 03, 2011
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Map and Directions
1821 Old Furnace Road, Spartanburg, SC 29316