They didn't pressure me to buy anything I didn't need, which I really appreciated. I've been to other places that pressured me to buy stuff and it always made me very uneasy. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I was amazed at how flexible their financing options were. They were more than willing to work with me, and I ended up having to pay a lot less than I expected. They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important.