Directory > Providers > Dental Care > Dentist > RI > West Greenwich > Paul Calitri, DMD > Reviews

Paul Calitri, DMD

Nearby

Dentists

Paul Osenkowski Dentist

Greenville, RI

Maple Avenue Family Dentistry

Barrington, RI

Symmetry Dental + Reset TMJ Migraine and Sleep Apnea

Swansea, MA

Cumberland Dental Specialists

Cumberland, RI
Get Featured on Wellness.com > Learn More
Paul Calitri, DMD
Lakeside Dental, Inc.
(9 Reviews)
> Get Phone Number & Directions
34 Nooseneck Hill Road West Greenwich, RI 02817
Add a Review

Consumer Feedback

(9 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
First the front desk receptionist is rude. They do not care. I had an appointment 3 months ago. I showed up 5 minutes early but I waited for 45 minutes before they called me. After 10 minutes in the chair I realized the time and informed them I did not have time to stay any longer. They rescheduled me 3 months down the road which brings me to today. This morning I received a call from them saying that they will not clean my teeth and they will only do X-rays and an exam. This was not what I expected. I scheduled a cleaning with them and at this point I have not had a cleaning in a year. When I called to ask why and said I wanted a cleaning the front desk receptionist was rude. She actually hung up on me mid sentence. I was at work at the time so I let it be. The fact they made me wait 3 months for an appointment after they made me wait 45 minutes for my initial appointment is unacceptable and shows they don’t care. If they cared they would have made me a priority and scheduled me in the first possible appointment or cancellation to make up for a 45 minute wait. At least I would do that for my customers. And I’ve been a small business owner for over 20 years. I decided to stop by after work to talk to the doctor but the receptionist said “NO” and yelled. She slid the window closed on me so I opened it back up and asked to speak with the doctor. She continued to yell so I started to yell and explain the facts that she called semantics right now! Facts are not semantics. The receptionist downplayed making me wait at my initial appointment. The receptionist actually lied to the dentist about the true events of the situation. I found this out when the dentist finally decided to came to the front reception area after arguing with the receptionist for 10 minutes. I will never go to this place and I will write a bad review on every site possible. The dentist need to show better customer service and patient care. He should start by hiring new front office staff especially the receptionist. There are much better places to go for dental services. So rude they are!!!!
by Phil xxx.xxx.21.69
September 04, 2024
Was this provider late to your appointments?
No, they were on time
Was this dentist's staff friendly?
Yes
Did you experience unnecessary pain during your visit?
No
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider prominently display their diplomas or business license?
Not very well. I had to really look for it before I found it.
by Anonymous xxx.xxx.246.187
May 03, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.144.54
August 25, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Denise Sullivan xxx.xxx.44.142
January 23, 2012
Just looking for an e-mail address and saw that I could leave a review! I'm happy to do so! Dr. Calitri saved my teeth because of his chairside manner. I was of afraid to return to any dentist because of a previous negative experience...but he turned that around for me! His novacain injections are painless. He relocated to a state of the art beautiful location. I actuallly saw a hawk out of the window in front of my dentist chair during my last visit! I now drive 30 minutes to his office, but my family and I would never switch dentists. Another item worthy to mention is the fact that the front desk always informs us if we are about to exceed our dental plan coverage. This happened to my husband once.But because of Bonnie keeping tabs on our dental coverage, we were able to plan accordingly and avoid any out of pocket expences. Hope my review helps you all in making a good decision to choose this dental practice!
by Kathy B.
December 18, 2011
Paul Calitri has been my dentist for many years. Going to the dentist is a pleasent experience. The staff is very friendly, and i have very rarely had to wait because they are running behind.
by Tim
October 24, 2011
Were you able to watch TV during your dental procedure?
No, but I was able to read a magazine
Did you experience any unnecessary pain while your teeth were cleaned?
No
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous
July 20, 2011
I was left in the appointment room by myself, but they eventually returned. They briefly listened to me, but quickly downplayed everything I said or stopped paying attention. I would recommend them to people I know if I couldn't think of anyone better to suggest. The office was easy enough to find. The chairs in their waiting room were pretty average. They weren't top-of-the-line but weren't uncomfortable either.
by sc
June 10, 2011
Did this dentist thoroughly examine your teeth?
Definitely! They spent extra time to make sure they didn't miss anything
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Would you recommend this provider to others?
I Already Have
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Anonymous
May 10, 2011
Add a Review
Map and Directions
34 Nooseneck Hill Road, West Greenwich, RI 02817