American Dental Service

American Dental Service
American Dental Service 1867 E High Street Pottstown, PA 19464
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Consumer Feedback

(12 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
1.5 star average for Value
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.18.122
September 18, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
If I need to, I'll return
by Anonymous xxx.xxx.211.144
September 10, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Sharon Christmas xxx.xxx.236.27
March 02, 2012
Did this provider answer all of your questions?
None of my questions were answered
by Anonymous xxx.xxx.67.130
January 25, 2012
I went to American Dental after I became dissatisfied with my long-term dentist. The dentist I seethere is excellent and I feel the staff is very friendly and helpful. I have had no financial issues, so I haven't dealt with the person others have said they were unhappy with.
by Kathy xxx.xxx.248.51
January 23, 2012
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Was the water they used during your teeth cleaning a comfortable temperature?
Yes, it was fine
by Anonymous
January 02, 2012
The service my son gets for his braces has been fairly reasonable. On the other hand, the financial guy Andy is very ignorant. They need to get the guy before him back. Andy ran a credit application in my name without my consent for $2500. When I went in to talk to him about it, he made it seem like it was my fault and my ex's fault. As the conversation ensued and I was still furiated about his actions, he said, "maybe this is why you and your ex are divorced!" NOT PROFESSIONAL AT ALL!!!! My ex and I have never fought about our son and split everything. We don't even go through domestics and the support thing. For him to sit there and say that stuff about us without knowing us after he just messed up my financial status is just LUDICROUS. My son was suppose to get his wisdom teeth pulled this morning and after he said that, I grabbed my son and walked out the door.
by Randall Arndt
November 15, 2011
The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded. I have never seen a coupon for this provider, nor do they ever have specials or promotions going on. I don't think they like to help people save money.

The person named Andy who handles billing is extremely rude and disrespectful. Not sure if we'll return because of his attitude.
by not happy with customer service
November 02, 2011
Did this provider rush your appointment?
No
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did you leave the office feeling satisfied with your visit?
Completely!
Does this provider promptly return your phone calls?
Yes
by Anonymous
June 07, 2011
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Does this provider treat every client equally?
Yes, they don't show favoritism
Did this dentist give you your invoice promptly?
Absolutely! They gave me my invoice before I had even asked for one
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Were the waiting room chairs comfortable at this dentist's office?
Yes
by Anonymous
May 11, 2011
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