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Dentists On The Square

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Dentists On The Square
Dentists On The Square
(8 Reviews)
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1845 Walnut Street Philadelphia, PA 19103
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Consumer Feedback

(8 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
2 star average for Value
Dr. Rao and the staff at Dentists on the Square greatly exceeded my expectations. When I first visited Dr. Rao, many years had passed since my last dental checkup, and I was dreading being yelled at for letting so much time lapse; however, when I confessed this to Dr. Rao, he didn't even flinch and was never condescending about it in the least. He is great at explaining exactly what he is doing and why, and continually checks my comfort level throughout procedures (if I need a break, water, etc.). You can tell he is passionate about his work and he always seems to be in a good mood; his attitude definitely rubs off on the staff and hygienists, as I have yet to encounter anyone there that wasn't attentive and friendly. Plus, I have yet to wait more than 2 minutes in the waiting room before being seen. Overall, you can tell the office is run very efficiently and everyone who works there actually wants to be there. Numb as I may be, I've never walked out of there without a smile.
by Jim C. xxx.xxx.131.122
October 29, 2013
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Ryan S. xxx.xxx.131.90
October 29, 2013
I've been to many dentists throughout my life, and must admit, often dreaded the experience. This led to me not visiting the dentist for four years at one point. I was lucky enough after this four year gap to make my first appointment with Dr. Rao.

While he strongly encouraged me not to skip four years again, and pointed out I had a few cavities, he did so without making me feel like I was in kindergarten. He explained why it was important to visit twice a year, and made a few simple suggestions. He was jovial, friendly, and I felt like he actually cared; he definitely was not just reading from a script or phoning it in.

I've been back to him ever since, never missing a scheduled appointment. I've come to even enjoy the visits to the office.

Another big plus: I don't have children. I'm married, and while my wife and I don't have a problem with children, they're just not for us. This is an adult practice only, which is glorious. While I don't mind children socially, there are two places I absolutely dread having children around me: an airplane, and the dentist. It isn't there fault, but you can guarantee you'll have an absolutely unpleasant experience if children are around. They also tend to ensure that your 2:30pm appointment actually starts at 4pm.

All my appointment with Dr. Rao have been on-time, or at most, 10 minutes late. They do confirmation my text message, which is really nice. The technology in the office is fantastic, and saves a ton of time, and that is coming from an IT Director.

All in all, I can't recommend Dr. Rao highly enough. I will never see another dentist as l can!
by FlipperPA xxx.xxx.131.73
October 29, 2013
I have been going to DOTS for over a year, and am really happy with the service I have been receiving. The staff and hygienists are very professional and courteous, and the location right on Rittenhouse Square can't be beat. I genuinely look forward to my appointments!
by MVR xxx.xxx.131.67
October 22, 2013
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Does this dentist use current and safe equipment?
Yes
Was this provider late to your appointments?
Sometimes, it was a little frustrating
Was the waiting area spacious?
Yes
Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
by Anonymous xxx.xxx.231.172
January 18, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.125.210
May 08, 2012
Did this provider answer all of your questions?
None of my questions were answered
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Not if my life depended on it
by Portnoy xxx.xxx.211.37
February 24, 2012
Did this dentist allow you to regularly rinse your mouth during your procedure?
Absolutely, I was able to rinse every few minutes
Did this dentist pressure you to get any unnessary dental procedures?
Not at all! They always have my best interest in mind
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous
May 06, 2011
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Map and Directions
1845 Walnut Street, Philadelphia, PA 19103