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Gregg John DMD

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Gregg John DMD
Gregg John DMD
(22 Reviews)
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500 Park Street Olyphant, PA 18447
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Consumer Feedback

(22 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Just not happy with the care, fillings recieved have fallen out repeatedly, and they did not provide accurate billing. When we requested an itemized bill, it was very vague and there were charges they could not explain. After demanding itemized bills to compare to our insurance, how services were covered ect. they were very beligerant. They refused to send an itemized bill. After not being able to resolve this issue they sent us to a credit collection agency, which again they could not provide accurate itemization of billing. However due to not wanting to be reported on our credit report for 139.00 we paid there collection agency fee. All I asked was for a reciept that the account was paid in full and the office manager was very very beligerant and refused to provide us a reciept. I do not feel this practice has any integrety. The dental work was very poor and we had to go to a new dentist to have all the work done again , of course costing us even more money.
by Deborah S xxx.xxx.139.246
January 15, 2015
Did the staff help you feel comfortable when you called with questions or concerns?
No, very uncomfortable
Did this Provider let you know upfront what the approximate cost of the services would be?
Somewhat
Does the provider's staff maintain a professional appearance?
Mostly yes
Did this provider's staff seem to respect him/her?
Absolutely not
Did this provider take time with you at your appointment?
Mostly yes
by Anonymous xxx.xxx.238.217
April 16, 2014
Did this dentist allow you to regularly rinse your mouth during your procedure?
Yes, I was able to rinse
by Anonymous xxx.xxx.224.200
September 06, 2013
Our family had been a patient of Dr. Gregg for years and even referred our friends to his practice. He was all around a great dentist. The office staff is out-of-control. Imagine having a dust-up with the new office manager when we were overcharged and due a refund. She was offended by what she thought was "rude tone". Really? You have a right to that with a customer? Later, she sent a final bill which included a threat to send it to collections. Dr Gregg is a great dentist, but who needs an office filled with anger and revenge. This trouble-maker wouldn't make it through the first day of employment at Wal-Mart.
by Anonymous xxx.xxx.177.198
April 24, 2013
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.228.42
January 20, 2013
Did you experience any unnecessary pain while your teeth were cleaned?
Not at all, they always make an extra effort to make sure I'm comfortable
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Does this provider offer flexible appointment times?
Yes
Are you going to visit this provider again?
Without a doubt!
Did this provider have reasonable prices?
Yes
by Anonymous xxx.xxx.225.194
January 16, 2013
Was the waiting area spacious?
Yes, extremely spacious
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Have the fillings, crowns, or veneers you've received lasted?
Definitely! They lasted even longer than they were supposed to
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
by Anonymous xxx.xxx.124.4
November 06, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.1.172
July 05, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Wendy Venosh xxx.xxx.56.162
June 06, 2012
They paid close attention to me and all of my questions were answered. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional especially with my children, and make the whole experience that much better. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. The office was very easy to locate. I didn't have any trouble finding it at all and there was plenty of parking.
by PAtoMD xxx.xxx.41.83
April 17, 2012
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Map and Directions
500 Park Street, Olyphant, PA 18447