They are always more than happy to answer my questions, and actually welcome questions. They are always so kind and caring, and they will have you come in after hours if you have an emercency. I know I can always count on them. They take the time to explain in detail what they are going to do and let me know as we go along how things are going. I am always impressed with their professionalism. I like that they let me rinse my mouth every few minutes during my procedure.