Pocono Oral & Facial Surgery Center

Pocono Oral & Facial Surgery Center
Pocono Oral & Facial Surgery Center 16 Pennsylvania Avenue Matamoras, PA 18336
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(4 Reviews)
I was sent there by my dentists for oral surgery and a biopsy for a mass in my gums. I had made prior arrangements regarding my insurance and was told that it was accepted there. I was led to believe that I would have the biopsy performed. Instead, they did no work on me.. The Doctor he was "99%" sure it wasn't cancer but that I should still have the biopsy. I am a cancer survivior and nearly died 6 years ago from a saddle embolism caused by cancer / chemo. Sorry, 99% doesn't cut it. Meanwhile after the visit it was explained that my insurance was "out of network". Meanwhile they knew exactly what my insurance was prior to the visit. So I had to pay 125 cash and they did nothing.. No xrays, no relief, nothing..
by Alvin Marr xxx.xxx.211.181
August 20, 2022
Terrible experience, my son was supposed to be sedated to remove a tooth, for some reason the sedatives did not work on him, and the Dr. went a head and removed the tooth anyway. He was aware of the procedure, and was yelling and the Dr. stated that he was fighting him the whole time. Not very professional, and no real concern for the well being of the patient. The staff was visibly upset, I don't know why they even started on him if he was still awake. Dr. Cho is not someone I would recommend to my worst enemy.
by Kathy xxx.xxx.14.72
September 01, 2017
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous
September 13, 2011
Was this provider argumentative or easily angered?
Somewhat, they didn't want to listen to almost anything I said
Does this provider always put the customer first?
Definitely not. They seem to care more about themselves
Does this provider have helpful information available online?
Yes
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous
June 29, 2011
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