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Michelle Cantwell, DMD

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Michelle Cantwell, DMD
Cantwell Dental Group
(19 Reviews)
> Get Phone Number & Directions
2207 Oregon Pike Suite 101 Lancaster, PA 17601
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Consumer Feedback

(19 Reviews)
Service
5 star average for Service
Environment
4 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
I would not go back to that place. The doctor spent very little time with me, I waited over 30 minutes to even get back to the opertories, then at least another 20 minutes to see a tech. The techs do all the work, the doctor seemed more interested in chatting and texting on her phone The office was messy, papers were strewn all over the place out front and the girls seemed very disorganized and clueless. Was not impressed at all with this office..
by Patricia Overly xxx.xxx.186.175
January 17, 2015
I have always had good visits at Dr.Cantwell's office the staff is very friendly and Dr.Cantwell always goes over my treatment with me so I understand everything that is going on. It has always been a pain free experience, I look forward to going in to see all the girls and catch up, they remember things going on in my life. It's crazy how the "little things" like that always matter. I would recommend Dr.Cantwell's office to anyone in need of dental provider.
by Melissa N. xxx.xxx.97.118
November 06, 2014
Does this provider offer any coupons, discounts or promotions?
Sometimes, but you have to really look
Did this provider ever take personal phone calls while in the appointment room with you?
Yes! He/she took a personal call right in front of me. I found it to be incredibly rude.
Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
Does this provider maintain a professional appearance?
Somewhat, I wasn't overly impressed
Was this provider argumentative or easily angered?
Somewhat, they didn't want to listen to almost anything I said
by PAT xxx.xxx.49.98
January 31, 2014
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did you leave the office feeling satisfied with your visit?
Completely!
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous xxx.xxx.40.45
July 11, 2013
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did this dentist give you your invoice promptly?
Absolutely! They gave me my invoice before I had even asked for one
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Does this dentist use current and safe equipment?
Yes; the equipment is very advanced!
by Anonymous xxx.xxx.80.248
May 02, 2013
I came in after not having seen a dentist for two years and I was nervous about what they would tell me. It wasn't as bad as I was expecting. They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. They never complain about anything, and I know I can always count on them. I like to keep records of everything I spend, so I was planning on asking them for an invoice for my procedure, but they gave me one before I even had to ask. All the equipment at this office is state-of-the-art.
by Anonymous xxx.xxx.97.118
April 09, 2013
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did your gums bleed excessively after your appointment?
Not at all! They were very gentle and careful
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Was the waiting area spacious?
Yes, extremely spacious
by Amy xxx.xxx.59.177
November 09, 2012
I've had a TON of work done by Dr. Cantwell and I could not be more satisfied with her work. The experiences in her office were as pleasurable as one could expect from a dentist appointment ,but the results made it all worth it.
I recommend her to everyone. Keep up the good work!!!
by Harry xxx.xxx.38.30
November 05, 2012
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Was this provider willing to stay open late to accomodate your needs?
Not at all. They closed early even though they knew I needed help
Were you able to watch TV during your dental procedure?
No, I was very disappointed
Did this dentist offer you anesthetic when appropriate?
Yes, they offered me anesthetic when appropriate
Did this dentist provide helpful oral health techniques you could practice at home?
No, I wasn't given any helpful advice
by Camilain xxx.xxx.165.252
November 04, 2012
Did your gums bleed excessively after your appointment?
Not at all! They were very gentle and careful
by Anonymous xxx.xxx.191.85
October 26, 2012
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Map and Directions
2207 Oregon Pike Suite 101, Lancaster, PA 17601