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PRANAV VOHRA, dmd

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PRANAV VOHRA, dmd
Vohra Pranav DMD
(9 Reviews)
> Get Phone Number & Directions
258 airport road, Hazle township, PA 18202 Hazleton, PA 18201
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Consumer Feedback

(9 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4 star average for Recommended
The lack of empathy from this office is truly amazing. The first time I went to the office, i sat for 2 hours before i asked to be seen (appointment was made weeks prior) They said they will call me when they can. I left. The second time i scheduled an appointment, The office wasn't even open. No one called the patients to let them know the office would be closed. During the actual surgery, My anxiety got to me. I was scared and crying. The DOCTOR then started to Mock cry, and seemed annoyed by my "irrational fears". Upon the removal of the stitches, The nurse stated "Well, Surgery's are uncomfortable" and shrugged her shoulders. I walked out and wont be back. I dont know if they are overworked, overtired, or just over their profession. But everyone in this office just doesnt seem to care about their patients feelings.
by christy bergen xxx.xxx.169.211
September 08, 2021
This is a great place to have root canal done, friendly and no pain at all
by Pat xxx.xxx.174.201
January 29, 2020
I'm so disappointed in this practice today. I have had a couple of root canals done in the past with them and always had a good experience. This time I'm pregnant and needed a root canal, I called there office ahead of time to tell them and they said they can still do the root canal, In fact they have done several for pregnant woman! They said all I needed was a referral from my obgyn, so I did just that! My apt was at 915am and I arrived 15mins early , I handed my referral to the front desk as soon as I arrived, and seen her walk back to hand it to a nurse. After waiting for an hour , I finally got called back, the nurse sat me down and said she need to do X-rays and left the room, then came back in the room to say I didn't have a referral for X-rays , I told her I did, but she said the referral needed to say that, I told her when I called a month ago I wasn't told I need to have the referral itemized for each step of my treatment I was just told I needed a referral and that's what I got. She said I needed to go back to the waiting room and they would contact my obgyn to get it. After waiting even longer I walked up to the front desk to see when I would be finally getting this root canal done and they said they still didn't get the referral from my doc yet . I told them I called a month ago, and they didn't state this to me when i called , also they had my referral as soon as I walked in their door and waited over an hour to tell me it wasn't good enough , they have no respect for my time even though I have respect for their time arriving early and calling ahead to make sure I had what I needed, if they need more on the referral they should have noticed that and called my obgyn during the hour they had me sitting there waiting! I took time off work to have this done, they showed no respect for me at all and no kindness even though I was a repeat customer , they dropped the ball big time and instead of admitting to their mistakes all they did was blame it one me and my obgyn Doctor. They should have stated exactly what they needed on the referral when I called a month ahead to go over it with them and they didn't! It was clearly their fault, not mine or my obgyns , it's like ordering a steak at a restaurant but not telling the cook how you would like it done then blaming the cook! They lost a patient, and I have referred people to them in the past as well and I will never again reefer them. I work in customer service and give nothing but the best service and respect to my customers especially my repeat customers and I expect nothing less then the same done for me!
by Jamie xxx.xxx.2.228
March 09, 2017
Dr, Pranav is the best! if you need to have a root canal done he is the one to go to. His staff is the best and his knowledge of endodontics are suberb.
by Amy xxx.xxx.14.33
February 12, 2015
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Were you able to watch TV during your dental procedure?
No, but I was able to read a magazine
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.97.139
June 19, 2013
Was this dentist friendly?
Extremely Friendly
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Does this dentist use current and safe equipment?
Yes; the equipment is very advanced!
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous xxx.xxx.57.141
April 27, 2013
They were so happy to answer each and every question I had. They also encouraged me to call if I need any more answers in the future. The dentist himself called to make sure i was ok. NO Dr EVER has done that before. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily.
by toothpain xxx.xxx.62.131
February 07, 2013
Was the waiting area spacious?
Yes, extremely spacious
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Were you able to watch TV during your dental procedure?
Yes! I was able to choose between watching TV or reading a magazine
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by rootcanal xxx.xxx.146.201
February 07, 2013
Did this dentist pressure you to get any unnessary dental procedures?
No, they never pressured me
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did you experience unnecessary pain during your visit?
Yes, I wasn't comfortable at all
by Anonymous xxx.xxx.12.168
January 27, 2013
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Map and Directions
258 airport road, Hazle township, PA 18202, Hazleton, PA 18201