Directory > Providers > Dental Care > Dentist > PA > Harrisburg > American Dental Care > Reviews

American Dental Care

Nearby

Dentists

Spark Orthodontics of Harrisburg

Harrisburg, PA

Dental Care of Harrisburg

Harrisburg, PA

Silvers Family Dental Care

Harrisburg, PA

Spark Orthodontics of Camp Hill

Camp Hill, PA
Get Featured on Wellness.com > Learn More
American Dental Care
American Dental Care
(41 Reviews)
> Get Phone Number & Directions
4811 Jonestown Road Harrisburg, PA 17109
Add a Review

Consumer Feedback

(41 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
4 star average for Value
Have had a number of dealings with this office. I found the dentist to be presumptuous and slightly rude even though efficient in his performance. The office and scheduling was unsatisfactory and in one case unacceptable.

An appointment was scheduled for my son. SMS text messages were sent to my phone regarding an appointment without proper names or reference to who the appointment was for. All it said was "you have an appointment at American Dental on (date) at (time)..."

This resulted in the conveyed notion the appointment was for me. I attempted to confirm that there was actually an appointment (there was) and the message was not in error. In doing so there were multiple opportunities to convey who specifically the appointment was for. That did not happen.

When my son went for the appointment he and my wife were informed it was cancelled. In voicing our displeasure with their handling of this we were met with a lack of acknowledgement of ANY poor handling on their part and in one case a rudeness and attitude.

It is unlikely were will utilize and services from this office again. We will certainly be recommending any we associate with avoid this dental service at every opportunity.
by Will xxx.xxx.202.209
March 17, 2021
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Absolutely
by Anonymous xxx.xxx.180.36
August 22, 2014
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Was this dentist's staff friendly?
Yes, they went above and beyond
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Denise xxx.xxx.152.74
October 17, 2013
Did this dentist provide helpful oral health techniques you could practice at home?
Definitely. I was given a thorough explanation about many techniques I could practice at home
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did this provider have reasonable prices?
Absolutely!
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Was the water they used during your teeth cleaning a comfortable temperature?
Absolutely! It was the perfect temperature
by charles xxx.xxx.213.26
October 04, 2013
Was this provider willing to stay open late to accomodate your needs?
Not at all. They closed early even though they knew I needed help
Did this dentist pressure you to get any unnessary dental procedures?
Somewhat, it was kind of uncomfortable
Was this provider's office too cold?
Yes, I was freezing
Did this dentist thoroughly examine your teeth?
No, they only examined them for a few seconds
Did your mouth feel clean after your appointment?
Not really, it wasn't as clean as I hoped it would be
by puddingtang xxx.xxx.64.246
August 13, 2013
I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me. I could tell that they took pride in their office's appearance. It was very well organized and well taken care of. Not only did I find a parking spot right away, but I knew my car was safe because the spots were close to the entrance. The waiting area here is extremely spacious. There is never overcrowding and everything is spaced appropriately.

The dental work on the other hand was not impressive. They claimed I had gotten 8 cavities in 6 months which seems unlikely. The hygienist was abrasive cleaning my teeth and the dentist who filled my cavities was sloppy in his work and handled my mouth very roughly. I looked and felt like I had been punched in the face after both my appointments. My teeth are more sensitive now and my jaw is painful even 2 weeks after my appointment.
by Anonymous xxx.xxx.77.20
April 03, 2013
I used this office a few years ago and it was good then, but it is even better now! From the front desk to the dentist chair you can expect the utmost care. Dusty at the front desk was very positive and helpful with calculating costs. Joy is an amazing hygienist that went above and beyond to make me feel comfortable during my deep cleaning and offered additional helpful services without being pushy. Any dentist I've had here has been great... From extractions to root canals to fillings... Every experience was great without feeling judged for poor oral hygiene. Great people.
by Anonymous xxx.xxx.161.59
March 29, 2013
Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
Does this provider offer any coupons, discounts or promotions?
Yes, they always have specials going on
Did you experience unnecessary pain during your visit?
No
Was the toothpaste used during your cleaning enjoyable?
Kind of, but it could have been better
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
by Anonymous xxx.xxx.64.247
March 13, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was the toothpaste used during your cleaning enjoyable?
Yes
Does this dentist use current and safe equipment?
Yes; the equipment is very advanced!
Did this provider seem up-to-date with the current advancements in their field?
Yes
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
by ejm604 xxx.xxx.198.205
February 04, 2013
They always made sure that I wasn't in any pain. My appointments never get canceled last minute, they call with a reminder so I don't forget. I like some of the dentists better than others. We were very impressed with the dentist (owner?) at American Dental in Hershey. The cleaning at hbg is excellent!
by hbg xxx.xxx.148.25
January 19, 2013
Add a Review
Map and Directions
4811 Jonestown Road, Harrisburg, PA 17109