They always have an immediate answer for me when I call with a question. They would never try to get me to make an appointment unless I really needed one. Their primary concern is my safety and comfort, and they always take the time to address every concern of mine immediately. I knew I was getting top-of-the-line treatment when they told me about what they learned at the latest conference they attended, and how they were incorporating that knowledge into the practice. They always go above and beyond to make sure I understand every single detail about my dental procedures. I'm always able to get all my questions answered, and I'm never nervous about starting a procedure. They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional.