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Laurel Highlands Family Dentistry

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Laurel Highlands Family Dentistry
Laurel Highlands Family Dentistry
(9 Reviews)
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1952 University Drive Dunbar, PA 15431
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Consumer Feedback

(9 Reviews)
Service
3 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
3 star average for Recommended
Value
5 star average for Value
Don’t go there I’ve had to have a crown put in four a while now now my tooth is chipped not happy at all
by Craig xxx.xxx.120.21
August 19, 2022
Would you recommend this dentist to others?
No
Was this provider sympathetic to your situation?
No, they didn't show any sympathy or concern
Did this provider rush your appointment?
Yes, I barely had any time to ask questions
Does this dentist use current and safe equipment?
Fairly current
Were you able to get answers to simple questions from this provider without scheduling an appointment?
No, this provider rarely answers questions over the phone
by Anonymous xxx.xxx.125.178
October 28, 2013
Are you going to visit this provider again?
Sure
Did this provider rush your appointment?
Not too much, but somewhat
Did this provider seem irritated to be working with you?
Somewhat, they could have been kinder
Did you feel safe in this provider's care?
Yes
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
by Anonymous xxx.xxx.55.71
October 01, 2013
Did this dentist pressure you to get any unnessary dental procedures?
No, they never pressured me
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Were you provided with payment plan and fee information before your dental treatment was scheduled?
Yes, I was given all the information before my treatment
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
by Laura Helmick xxx.xxx.130.96
March 24, 2013
They answered most of my questions but I could have used more information. Their staff is very friendly and professional. I feel like my appointment was pointless. None of my questions were answered, nothing was accomplished, and I felt worse when I left. The office was very easy to locate. I didn't have any trouble finding it at all.
I got all my teeth pulled at another dentist on Oct. 11 2011. They told me when I go to them after my mouth healed it would take about 6 weeks to get my teeth. I was upset but what could I do but wait now. When I went in to get the fitting (I didn't know at the time they didn't have right size plate to do it with) & they put it in my mouth I started to gag. Well from that point on the DOCTOR addressed me as the gagger. Had me in tears all those times.
Well here it is June & I still did not recieve them. My last appointment I made up my mind that I was going to see if there was another dentist that makes them in there office. I found one and guess what? I got them in 1 week from the time I got fitted at there office.
Please don't get me wrong most of the staff are VERY nice but the dentist is RUDE , DON'T CARE ABOUT CALLING YOU NAMES & MAKING YOU FEEL THAT IF SOMETHING GOES WRONG IT'S ALL YOUR FAULT.
by Robin Bendishaw xxx.xxx.117.140
June 20, 2012
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
Did this dentist practice good oral hygiene?
Yes, I could tell they practiced good oral hygiene
Have the fillings, crowns, or veneers you've received lasted?
Not at all, they fell off almost as soon as I walked out the door
by Anonymous
December 28, 2011
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Was this provider late to your appointments?
No, they were on time
Did this dentist explain your dental procedure to you?
Yes. They made sure I understood every single detail
Did you feel safe in this provider's care?
Yes
Was this provider's staff friendly?
Yes
by Anonymous
June 09, 2011
I would not recommend this place. During the time when I was receiving a filling, the dentist propped my mouth open and left the room to take a call from his wife regarding a party that they were having that evening. In addition, after I received my filling, I was still experiencing pain. I went to a different dentist, who told me that the filling was not done correctly, that there was a gap in between my tooth and the gum, which was causing the discomfort. All the decay had not been removed either. I ended up having to get a root canal.
by TGEOT
August 11, 2010
I had several teeth that needed fixed. I literally had to wait a month between appointments because they were "busy". I routinely waited in their office (in Laurel Mall) 30-60 minutes beyond my appointment times -- even when I was the first appointment of day. They failed to turn in insurance paper work on time, and I was denied a procedure that I need. Their office staff generally seems incompetent- they argued with me on two occasions about the time of my appointments (even though I had their orange card with the date and time and had received reminder calls). I had to wait three appointments (nearly 3 months) for the dentist to fix a filling that was broken, despite repeatedly asking for it to be fixed as soon as possible. When I complained that a part of a filling that the dentist did at a previous appointment had fallen out, he checked and said that nothing had fallen out and that the pain I was experiencing was because of the recent filling -- yet I can feel a substantial gap in the filling with a tooth pick -- and food routinely gets stuck in the hole. The only reason I continued to go to this dentist was because of my insurance (they are the only dentistry withing a 20 mile radius of Normalville, PA that would accept it -- since I needed extensive work done, I wanted a local office). Looking back on it -- I would have driven further, even to Pittsburgh. They provided the lowest acceptable standard of care and were at times highly unprofessional (often talking about their personal lives and other patients while working on my teeth). I would advise anyone looking for a dentist to consider all other options before going to them.
by anh720
January 02, 2010
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Map and Directions
1952 University Drive, Dunbar, PA 15431