Patenaude Karen A DDS

Patenaude Karen A DDS
Patenaude Karen A DDS 2030 West Tilghman Street Allentown, PA 18104
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Consumer Feedback

(8 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Did your teeth cleaning feel rushed?
Definitely! They barely cleaned my teeth at all
Are you going to visit this provider again?
Sure
Does this provider have helpful information available online?
Yes, but very little
Did you experience any unnecessary pain while your teeth were cleaned?
No
Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
by Anonymous xxx.xxx.189.42
September 09, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.82.135
January 14, 2012
Was the water they used during your teeth cleaning a comfortable temperature?
Yes, it was fine
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
by Anonymous
August 08, 2011
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
by Anonymous
July 11, 2011
They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. They were so happy to answer each and every question I had. They also encouraged me to call if I need any more answers in the future. Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all. I was in awe at the level of service I received. They completely surpassed all my expectations and I will absolutely be going back. They had some annoying music playing in the background here, but it didn't bother me much. It was pretty quiet.
by KAH
July 02, 2011
Did you experience unnecessary pain during your visit?
No
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
by Anonymous
April 11, 2011
Did they follow up with you after your appointment?
No. I still haven't talked to them.
Did this dentist allow you to regularly rinse your mouth during your procedure?
Yes, I was able to rinse
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Was the dental equipment clean?
Yes
by Anonymous
April 06, 2011
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Does this provider offer flexible appointment times?
Yes
Did this dentist allow you to regularly rinse your mouth during your procedure?
Yes, I was able to rinse
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous
March 08, 2011
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