West Side Dental

West Side Dental
West Side Dental RR 30 York, PA 17401
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Consumer Feedback

(112 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Toya xxx.xxx.76.31
February 15, 2012
Did this provider answer all of your questions?
None of my questions were answered
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.40.190
February 07, 2012
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. The office was very easy to locate. I didn't have any trouble finding it at all. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. besides that i have been to a few places and they are the most reasonably priced and willing to work with me, i have alot of dental problems and they are so good with helping out with any financial cituation! best place ive ever been to
by amy xxx.xxx.147.180
January 18, 2012
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
by Anonymous
January 09, 2012
I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here. They're always able to answer simple questions over the phone. They only make me schedule appointments if necessary. I like to keep records of everything I spend, so I was planning on asking them for an invoice for my procedure, but they gave me one before I even had to ask. I was impressed with their professionalism. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan.
by Susan
January 09, 2012
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did your mouth feel clean after your appointment?
Yes, my mouth felt clean after my appointment
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous
January 03, 2012
I was satisfied with my visit and feel that it was time and money well spent. I love that they never cancel their appointments last minute here. I can always count on them to be there for me. I love how attentive they are here. Even when notified that they have a personal phone call, they always wait to take it later. Their full attention is always on me and it makes me feel special. They do such a great job of never overbooking appointments, even though they are extremely popular. I know for a fact that they have lots of business, but I've never had to wait a long time in a crowded waiting room like other places I've been too. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows.
by llyn
December 27, 2011
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous
December 14, 2011
Did this provider prominently display their diplomas or business license?
Yes
Does this provider offer any coupons, discounts or promotions?
Yes
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Anonymous
December 08, 2011
Does this provider remember you by name?
No, I always have to remind them
Does this provider give unbiased advice?
Not really. It felt like they just cared about making money.
Did you receive sample toothbrushes or toothpaste to take home?
No, I didn't receive anything at all
Does this provider have helpful information available online?
Yes, but its hard to find
Was the toothpaste used during your cleaning enjoyable?
Yes
by Anonymous
September 22, 2011
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