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Kaiser Permanente - Gresham Dental Office

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Kaiser Permanente - Gresham Dental Office
Kaiser Permanente - Gresham Dental Office
(20 Reviews)
> Get Phone Number & Directions
360 Northwest Burnside Road Gresham, OR 97030
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Consumer Feedback

(20 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
3 star average for Value
On most visits my experience has been very good, however on my last visit on June 10th it was not so good. The apt was a reschedule from May 31st as the hygienist called in sick and by the time I got a call I was already at work. So on June 10th I arrived I was taken into the Xray by a young lady of whom I did not get a name but she had blonde hair and dark rimmed glasses, she shared some things that I would have not preferred to hear. When I got to my scheduled cleaning the hygienist really sped thru my exam, I did not get the cleaning I was supposed to get. In stead My dentist Dr. B came in and basically told me that the last 2 cleaning sessions that I had with my regular hygienist (Tess, who I really enjoy and does a great job) haven't done anything and that they are referring me to a periodontist at Glisan St. As of today I have not heard anything. I called Gresham to see what happened and I got put on hold for ten minutes, then Sierra came on told me that it's Glisan responsibility to contact me(she by the way is the hygienist who rushed thru my exam). I feel like thru the whole experience I was given the "Bums Rush" even Dr. B couldn't take time to recheck some of the measurements that Sierra took as the were way off of what Tess had taken. As you can tell from this email I'm not too happy. I think that the Gresham office should have followed up and not just say "it can take up to two weeks".

P.S. I will not have Sierra work on me again!
by Alan Shafer xxx.xxx.243.183
June 28, 2016
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did your gums bleed excessively after your appointment?
No, they didn't bleed excessively
Was this provider late to your appointments?
No, they were on time
Does this provider give unbiased advice?
Yes
by Anonymous xxx.xxx.84.4
October 22, 2012
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
by Anonymous xxx.xxx.96.17
September 25, 2012
by Anonymous xxx.xxx.96.17
September 25, 2012
Dr. Ferek is amazing and goes above and beyond, he really cares about patients and takes his time to help you and I highly recommend him. Dr. Leinassar is also very professional and wonderful and I recommend him as well. However never leave any kind of message with Rebecca because she will relay the message completely wrong, or not at all. She has her own agenda and will give the msg to your dentist that she sees fit even if that means saying something completely different and not even close to what you said at all. So if you want to waste your time and have a mess on your hands and have confusion than she can help create that headache for you. If not for her it would be 5 stars.
by Ksteiert xxx.xxx.173.30
July 11, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
I got lost, but eventually found it
Are you going to visit this provider again?
Only if I couldn't find a better substitute
by Anonymous xxx.xxx.66.155
May 23, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.192.36
May 07, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.36.154
February 21, 2012
Was this provider's office easy to locate?
Fairly Easy
Did this provider listen to your input and concerns?
Yes
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
by Anonymous
September 01, 2011
Did this dentist allow you to regularly rinse your mouth during your procedure?
Yes, I was able to rinse
Did you experience unnecessary pain during your visit?
No
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Anonymous
August 24, 2011
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Map and Directions
360 Northwest Burnside Road, Gresham, OR 97030