I was given a polite greeting when I walked in. It was nice to be acknowledged. Their office was nice and quiet. I was worried it would be overly loud but it was fine. I couldn't believe how knowledgeable and well-informed the staff was. They were able to answer all my questions, except the ones they needed to have their boss's input on. It was great to be able to talk to such a skilled staff. I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They never mention anything about promotions when I'm there. I'm always amazed at how considerate and concerned they are for my well-being. Their advice is always wonderful and completely unbiased.