I felt like they were just trying to make money off me because they kept pressuring me to get dental procedures that I know weren't necessary. They should've respected my decision. I did not feel safe at all in their care. I definitely had doubts about their qualifications. Whenever I called with a question or concern, the staff made me feel stupid for calling. I avoided calling because I didn't want to feel stupid. Every time I would start talking about my circumstances, they would argue with me or get mad. I was scared to say anything because I didn't want to make them upset. They didn't give me advice that would benefit me at all. They only cared about what would make them the most money.
They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places. Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place. They were so easy to reach in an emergency, they answered my call immediately. It is a relief to know that I can count on them to always be there for me when I need them the most. I really appreciated that they let me rinse every so often during my dental procedure. I've been to other dentists that never let me rinse and its awful. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation.