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Sears Dental - Eastland Mall

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Sears Dental - Eastland Mall
Sears Dental - Eastland Mall
(11 Reviews)
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2765 Eastland Mall Columbus, OH 43232
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Consumer Feedback

(11 Reviews)
Service
3 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
3 star average for Recommended
Value
3 star average for Value
very attentive and explains thoroughly
by Carolyn Elliott xxx.xxx.131.16
January 17, 2017
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Did you experience unnecessary pain during your visit?
No
Was this dentist's staff friendly?
Yes
Do you feel that you could have received better service somewhere else?
No, I don't think so
Does this provider give unbiased advice?
Not really. It felt like they just cared about making money.
by Anonymous xxx.xxx.39.142
January 23, 2014
Did this dentist give you your invoice promptly?
Absolutely! They gave me my invoice before I had even asked for one
by Anonymous xxx.xxx.110.168
January 23, 2013
Was this provider's office clean?
It was satisfactory
by Anonymous xxx.xxx.166.220
November 20, 2012
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous xxx.xxx.54.177
November 19, 2012
The staff were very freindly and pleasent. However my experience was a complete nightmare. Went in for a referel to get wisdom teeth out. Was told I would need to have two fillings while I was there. On two top molars. I figured I should take care of it while I was there. It took hours because the dentist had a hard time reaching the back upper molar . They split my corner of my lip pulling and tugging. Got home novacaine wore off and I was having the most intense pain of my life throbing pain like you couldnt believe. MInd you the only pain I was feeling before this visit was my four impacted wisdom teeth. So I called them they told me to come straight back in. They were very kind and helpful. But it didnt seem much to matter because I was in soo much pain and something was wrong. They Told me that they must have hit a nerve. That the Cavity must have been too deep. So at this point they told me I had two options. They could refer me to have a root canal or they could just pull it today. So seeing how I couldnt even think straight from all of the pain and I didnt want to wait another minute to get rid of the pain. Also i was in the very back upper area . Just told them to pull it. The dentist could not get it out. Tried and Tried pulled and pulled. It was10 at night before I left and I was feeling horrible. Though let me mention despite my hellish ordeal the staff was very nice even the dentist that was ripping my face apart was nice. Kept apologizing and saying It just wont come out. Anyways that was monday it is now Sunday. Almost a week later. Do you know what the week has been like for me. Let me tell you I am still swollen . My whole right side of my face by my jaw area is bruised up I am not kidding .. I wish it wasnt true but it is. Black blue and green and yellow as well as a slight black eye . Not to mention horrible sinus pain only on one side of my face and when I use mouth wash it burns one side of my nose for some reason. Might be a problem with the sinus cavity. Feel extreme pain in pressure on one side of my face. Oh and I keep waiting for my mouth to stop hurting . But the tooth directly beside the tooth they pulled is throbing as well as the other tooth they filled. I thought I would be a little sore that maybe the pain would be lesseing by now but no such luck throbiing radiating pain. Its almost been a week. I am concerned and not sure what the problem is now. I will probably have to go see another dentist to ask them to look at it. I am very disapointed in the way things turned out. I still have my wisdom teeth in and need those pulled but had put it off until this tuesday which not still having issues with my mouth I dont know if I should be getting more work done. Either way wanted to mention I am not sure if any of this could had been prevented if I had seen another dentist. Or if it was just my luck that it was a truley difficult situation. The Staff and dentist were all very pleasent and helpful the whole way through. Just wish that it hadnt been such a painful experience.
by Still in pain xxx.xxx.253.155
February 19, 2012
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.115.100
February 10, 2012
Did you experience unnecessary pain during your visit?
No
Was the waiting area spacious?
Yes
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Does this provider offer flexible appointment times?
Yes
by Anonymous
September 07, 2011
They were able and willing to answer questions. They could work on improving their level of customer service here. It wasn't the worst that I have seen, but overall I left unimpressed. They always explain every aspect of my dental procedures to me. They seemed like they were using fairly modern treatment methods and procedures, but I'm not really sure.
by Jones
June 30, 2011
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this provider prominently display their diplomas or business license?
Yes
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous
June 03, 2011
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Map and Directions
2765 Eastland Mall, Columbus, OH 43232