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North Columbus Dental Group

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North Columbus Dental Group
North Columbus Dental Group
(8 Reviews)
> Get Phone Number & Directions
3974 Karl Road Columbus, OH 43224
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Consumer Feedback

(8 Reviews)
Service
5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
3 star average for Recommended
Value
5 star average for Value
Would you recommend this dentist to others?
Yes
Was the chair you sat in during your dental procedure comfortable?
Yes, it was comfortable
Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
Was this dentist's staff friendly?
Yes, they went above and beyond
Were you glad that you had the appointment with your provider?
Yes
by Ana Lee xxx.xxx.192.8
March 04, 2014
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.192.8
October 07, 2013
Was it easy to find parking at this provider's office?
Yes, it was convenient
Was this provider's office clean?
Yes everything was neat and sterile
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did this dentist give you your invoice promptly?
Absolutely! They gave me my invoice before I had even asked for one
Did this dentist offer you anesthetic when appropriate?
Definitely! They paused every few minutes to make sure I was comfortable
by Anonymous xxx.xxx.89.90
January 16, 2013
I was shopping for a dentist who was closer to my residence so I decided to give North Columbus Dental Group a try. I was due for a cleaning and would take advantage of a cleaning appointment to see whether I wanted them to crown an implant I had done and replace a crown on another tooth.

When I first called to inquire about a first cleaning visit, I asked if they were offering any specials. I was told to just go look online for coupons. When I replied that I would not be making an appointment that wasn't discounted, I was then offered a "special" initial exam, x-ray and cleaning for $69.00.

Already I had a bad feeling about this. It seemed strange that they were quick to brush me off to go hunt down coupons but then quickly remembered the "special" when I wouldn't schedule.

I was contacted less than a week later to confirm my appointment. When I asked them to confirm the price for the visit, they asked me if I had found any coupons. I had to remind them of the $69 special to get them back on board. After confirming the special price, they then said that it only applies if I fall into that "category". Meaning that if for some reason I needed a deep scale cleaning that the $69 special would not cover it. This made me suspicious that they priming me and would not to grant the "special" price once they get me into their office. I was prepared to walk out if they could not provide the $69.00 special. I already have a dentist who does regular cleanings without any problem.

Walking into the practice was like walking into a motel 6. The office is down a hallway of a run down building that looks like it should be condemned. Open the door to the waiting room and you can immediately see that this office is out of money. It had a 1970's feel to it and the furniture appeared to be something dug up out of a dumpster.

Upon arrival I was given the paper work to fill out and I also handed them a written letter asserting my right to withhold my personal information from 3rd parties (HIPAA 164.522). I asked them to sign it and to keep a copy of it in my file. These are the rights of all patients and is even printed on the practioners own privacy policy that you are handed.

I filled out the paperwork I was handed but would not release my personal information to them until they handed me the document I asked them to sign. The office manger looked flipped out that I should make such a request as though it was unreasonable even though their own privacy policy states to submit in writing if you wish to withhold information from 3rd parties.

They made 3 attempts to acquire my information without concenting to my demands. The doctor came out to the waiting room and spent 10 minutes trying to coerce me to allow them to share my data with other parties without revealing who those parties might be. She kept making up excuse after excuse as to why they might need to share my info and on each excuse, I told her I would be happy to concent to release my personal information only provided that I know who she is sharing it with.

Needless to say I'm not hiring that practice to do any of my work. I have 6 of these forms signed by doctors I do business with and not one of them hesitated to comply with my wishes.

I have always lived by the rule that if anyone is unable to deliver that which I pay for, they don't get hired. After all, it's my money.
by Prudent_Shopper xxx.xxx.137.18
December 13, 2012
I've been going there for several years. They are friendly, patient, and do good work. I never have to wait past my appointment time. I've had a couple ongoing dental issues and they have gone above and beyond to be helpful. One time the dentist came in on a Sunday to fix an issue. I was impressed, as usual. I highly recommend them.
by Emil xxx.xxx.196.41
November 08, 2012
Their staff was friendly enough, but they didn't go out of their way to help me. They didn't help me as much as I was hoping and didn't answer all my questions. The office was easy enough to find. I would never visit them again. I was very disappointed. Very high price and misleading. I went to my old dentist and was much much less then I would have to pay!!!!!!!!
by electroman1670 xxx.xxx.53.132
June 04, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.211.136
February 07, 2012
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous
April 12, 2011
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Map and Directions
3974 Karl Road, Columbus, OH 43224