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Lohnes Edward A DMD

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Lohnes Edward A DMD
Lohnes Edward A DMD
(6 Reviews)
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2155 Parkway Boulevard Alliance, OH 44601
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Consumer Feedback

(6 Reviews)
Service
2 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
2.5 star average for Staff
Recommended
4 star average for Recommended
Value
3.5 star average for Value
Did this provider have reasonable prices?
Absolutely!
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
by Anonymous xxx.xxx.176.69
February 04, 2014
They would not leave me alone, and kept suggesting that I buy products that I felt were completely unnecessary. This provider has no helpful information available online, apart from their address and phone number. They just have a basic listings page. I was somewhat uneasy during my appointment. I was never able to fully relax. I was completely shocked at the amount of foul language they used. It was very inconsiderate and impolite. I ended up spending quite a bit for my visit. They were very expensive. He also saw i had religious bumper stickers on my vehicle. Since it wasnt his religion he asked me in a angry voice "Is that needed?" I replied for me yes it is.So apparently you cant have your own religious beliefs. I WILL NEVER GO HERE AGAIN HORRIBLE EXPERIENCE!!!
by Tom xxx.xxx.171.226
October 06, 2013
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Is this business handicap-accessible?
Yes, it was handicap-accessible
by Anonymous xxx.xxx.76.151
January 23, 2013
Did you leave the office feeling satisfied with your visit?
Yes
Have the fillings, crowns, or veneers you've received lasted?
Yes, they lasted as long as they were supposed to
Has this provider ever cancelled your appointment on you last minute?
They try not to, but sometimes it happens.
Did this dentist answer all of your questions?
Yes
Does this provider treat their staff well?
Kind of, but not very well
by Anonymous xxx.xxx.1.186
December 05, 2012
I wasn't greeted at all when I entered their office. I could tell they noticed I walked in, but they still didn't acknowledge me. I was worried that I was going to be in a lot of pain during my procedure, but they gave me a local anesthetic that took the pain away. I was very comfortable the whole time. I was satisfied with my visit and feel that it was time and money well spent. The staff must have not been trained very well. Almost every time I would ask them a question, they'd refer me to their boss or someone else. the customer's always right.
i received a bill for services that were covered under my insurance (which i have Two dental plans) here after being ther for 2.5 years they lost my primary insurance card but would not admit that they did such. They had my two insurances as the same holder. I had to provide them with the insurance information again. they agian tried to coolect from me and I asked if they submitted the claim to my primary insurance and they stated they would do it again. a month later I receive a bill for the cleaning again in addition to a filling which was done. i called the office and was treated rudely by the clerk who said she is doing me a favor by submitting the claims. I asked if she submitted the claim to my primary and secondary and she said she was not going to talk to me as i was being rude since I stated that they had lost my promary information before. I then calle dmy insurance companies and they never received the claims. Dr. Lohnes is fantastic it is his reception and billing staff that are inept and rude.
by Anonymous xxx.xxx.8.67
November 06, 2012
Is this business handicap-accessible?
Yes, it was handicap-accessible
by Anonymous
March 14, 2011
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Map and Directions
2155 Parkway Boulevard, Alliance, OH 44601