Hogan William J Dentist

Hogan William J Dentist
Hogan William J Dentist 1026 23rd Street Watervliet, NY 12189
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Consumer Feedback

(14 Reviews)
Service
5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
How would you rate your experience with this provider?
Better than most
Does the provider's staff treat you well?
Yes
Do you feel confident that this provider will work with you until a solution is reached?
Definitely
Does the provider's staff maintain a professional appearance?
Definitely yes
by Anonymous xxx.xxx.111.66
August 12, 2014
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
by Anonymous xxx.xxx.128.36
June 24, 2014
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Was the dental equipment clean?
Yes
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
by Collin xxx.xxx.244.193
December 01, 2013
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous xxx.xxx.104.211
October 24, 2013
Did your teeth cleaning feel rushed?
No
Did you experience unnecessary pain during your visit?
No
Did this dentist offer you anesthetic when appropriate?
Definitely! They paused every few minutes to make sure I was comfortable
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous xxx.xxx.50.204
October 20, 2013
I will not be returning to William Hogan. At the end of the procedure I asked him a question and he made me feel very stupid for asking it. In addition I heard him talking about me to the office staff when I was leaving. Very unprofessional. The other negative was they didn´t tell me that my insurance didn´t cover white fillings and that they do not do silver filings. So my husband and I ended up paying 300 dollars to make up the difference in cost. This is also unprofessional. My one friend works front desk at an office for two dentists and always calls to verify insurance coverage and let the patient know what teh extras are. Its just good practice if you want to keep your patients. Needless to say I won be going back.
by Annoymous xxx.xxx.38.213
August 17, 2013
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous xxx.xxx.236.49
April 05, 2013
Did this dentist explain your dental procedure to you?
Yes. They made sure I understood every single detail
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
by Anonymous xxx.xxx.51.156
February 19, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Would you recommend this dentist to others?
I Already Have
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
by Anonymous xxx.xxx.51.156
February 07, 2013
They paid close attention to me and all of my questions were answered. Dr. Hogan and his staff are warm and professional, and make the whole experience that much better. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel confident about the care I received. The office was easy enough to find. I will absolutely return.
by bill xxx.xxx.51.156
August 02, 2012
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