I like to keep records of everything I spend, so I was planning on asking them for an invoice for my procedure, but they gave me one before I even had to ask. I was impressed with their professionalism. I don't know of anywhere else that would've taken better care of me. I had a great experience. They had quite a few interesting magazines, which made my time in the waiting room go by much faster. They always dress so professionally here, the entire staff obviously makes an effort to look their best and maintain a very professional appearance. They always return my phone calls quickly. I always know that I'll get a prompt answer to my question.