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Iannello Dental Group

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Iannello Dental Group
Iannello Dental Group
(9 Reviews)
> Get Phone Number & Directions
966 Portion Road Ronkonkoma, NY 11779
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Consumer Feedback

(9 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
2 star average for Value
Did this provider have reasonable prices?
No, it was expensive.
Were the waiting room chairs comfortable at this dentist's office?
They were average
Were you provided with payment plan and fee information before your dental treatment was scheduled?
No, I was given the information right after they finished my treatment
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was the water they used during your teeth cleaning a comfortable temperature?
Yes, it was fine
by Anonymous xxx.xxx.113.35
February 13, 2014
I started using this dental group last year when one of my previous fillings fell out. I needed a root canal according to the dentist I saw. Then I needed 2 more root canals that she never mentioned on the first check up. I had the root canals done. The first one I needed was simple the other two were very pain full. Now I'm in the process of getting the crowns put in. The first crown is on a back tooth. The dentist shaved and molded the tooth on my first appointment. After she attempted to put in temp crown and it fell out when I got up from the chair so she left it out. They were running behind that day so I left the office with no crown and just the stub of a tooth and she told me not to chew on it. Mind you my permanent crown wouldn't be ready to 2 weeks. SO I couldn't chew on one side of my mouth for two weeks. Ok then my crown came in so I went to have them put it in. I took 15 plus times for them to fit it to my mouth. It was obviously wrong and they had to shave so much of the crown off to get it to fit that the metal below was showing at the end. Three days later the crown fell off when I tried to chew on it for the first time something very soft. I went back and she said that they would have to make a new one. So instead of doing it then I had to make another appointment. And again no temp crown was put it. The whole time this was going on my gums were inflamed from the shaping procedure to fit the crown. This was weeks later and my gums were still inflamed. Now the appointment I made was 3 weeks later because I was leaving on vacation and they didn't have a sooner appointment. So now I'm five weeks not being able to chew on one side of my mouth. Just had the crown re-molded and they put a temp crown in and now I'm going back today because it's infected and really hurting me.

Do not use this place. It's a scam.
by Anonymous xxx.xxx.89.83
March 28, 2013
Would you recommend this dentist to others?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Does this provider treat their staff well?
Yes, they treat their staff with respect
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous xxx.xxx.179.3
December 28, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.213.129
August 20, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.90.106
August 01, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.21.121
May 24, 2012
When I first researched this practice I had high hopes for finally finding a good dental practice. I am sorry to say that it has been a huge disappointment and this is the worst office to have to go to. It is run very unprofessionally and the staff is rude and unhelpful. The wait for your appointment once you are there can be up to an hour and then you are likely to wait in the examining room. They replaced a crown for me that got infected and they had no concern about it at all. I called the emergency service on a Sunday and the covering Dr (I don't know if it was someone in the group or an outside practice) called in a script for me and told me to call the office at 9 am Monday to make an emergency appointment . I called at 9:15 and was told the Dentist would call me back. I called at 11:15 and was told it was a busy day and that the dentist would call me. I finally had to call back at 3 pm and put up a fuss to get an appointment for that day. I was first told that my dentist had left for a family emergency, then I was told that she would call be back (the 4th time I was told that) and I insisted on seeing another dentist instead. I was told I could come in, but was going to have a long wait because he had patients already booked. My other option was to go in for an appt on Tuesday at 2 pm. With being in pain and having a swollen face, the last thing I would have wanted to do was wait until Tuesday. They advertise 24 hour emergency service, but they don't provdie it They had no concern or compassion for my condition at all. Once I get this issue resolved I will never go back there again.
by Disappointed Patient xxx.xxx.51.210
January 16, 2012
Did this dentist allow you to regularly rinse your mouth during your procedure?
Once or twice, but not enough
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Do you trust this dentist to only recommend dental procedures you need?
Yes, I trust them
by Anonymous
October 20, 2011
I love when I leave the dentist and I'm able to feel how much cleaner my mouth is, and I definitely felt that after my appointment here. They always take the time to listen to me. I know they really care about me and what I have to say. This provider has helpful information available, which is really convenient. I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here. I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me.
by sewerman
September 06, 2011
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Map and Directions
966 Portion Road, Ronkonkoma, NY 11779