Chen Family Dentistry of Rochester, PLLC

Chen Family Dentistry of Rochester,  PLLC
Chen Family Dentistry of Rochester, PLLC 2070 Lyell Ave #200 Rochester, NY 14606
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Consumer Feedback

(22 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Absolutely
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Does this provider answer the phone in a reasonable time when you call?
Definitely
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Did this dentist offer you anesthetic when appropriate?
Definitely!
by Anonymous xxx.xxx.228.92
March 15, 2017
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Absolutely
How would you compare this provider to others in his/her field that you have visited?
The best
Do you feel confident that this provider will work with you until a solution is reached?
Definitely
Did this provider spend time asking questions and listening to you?
Definitely
by Anonymous xxx.xxx.36.21
January 17, 2017
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Absolutely
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Was this provider compassionate to you and your situation?
Yes
Were the restrooms clean at this provider's office?
Absolutely
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
by Anonymous xxx.xxx.212.138
November 16, 2016
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Absolutely
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
How would you compare this provider to others in his/her field that you have visited?
The best
Does this Dentist have a good reminder system about cleaning, check-ups or follow-up appointments?
Always
Was the provider's staff helpful and knowledgeable?
Yes
by Anonymous xxx.xxx.50.52
October 13, 2016
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Absolutely
Was the provider's staff welcoming to you?
Yes
Does the provider's staff try to accomodate your schedule when booking appointments
Yes
Was this provider's office clean?
Totally yes
by Anonymous xxx.xxx.39.138
August 16, 2016
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Absolutely
Were you provided with payment plan and fee information before your dental treatment was scheduled?
Absolutely!
Did you experience excessive oral pain after you left your appointment?
Not at all!
Did this provider's staff seem to respect him/her?
Definitely! The staff spoke very highly of this provider and it was clear that they held them in a position of high respect.
by Anonymous xxx.xxx.50.97
June 23, 2016
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Absolutely
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Does this provider listen to your concerns and respond respectfully?
Yes
Did you experience excessive oral pain after you left your appointment?
Not at all!
Were handicap accommodations well done?
Yes
by Anonymous xxx.xxx.50.24
June 16, 2016
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Absolutely
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Does this provider maintain a professional appearance?
Absolutely
How would you compare this provider to others in his/her field that you have visited?
The best
Did this provider seem up-to-date with the current advancements in their field?
Definitely
by Anonymous xxx.xxx.50.89
May 20, 2016
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Absolutely
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
How would you rate your experience with this provider?
The best
Did this dentist allow you to regularly rinse your mouth during your procedure?
Absolutely
Did the waiting room smell clean?
Yes
by Anonymous xxx.xxx.50.99
April 27, 2016
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Absolutely
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Does this provider return your phone calls?
Promptly
Did this provider spend time asking questions and listening to you?
Definitely
Does this provider answer the phone in a reasonable time when you call?
Definitely
by Anonymous xxx.xxx.50.45
March 30, 2016
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