Heins Family Dentistry

Heins Family Dentistry
Heins Family Dentistry 75 Court Street Plattsburgh, NY 12901
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Consumer Feedback

(26 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did this provider rush your appointment?
No
Did this dentist pressure you to get any unnessary dental procedures?
No, they never pressured me
Was this provider's staff friendly?
Yes
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by smiley xxx.xxx.79.185
January 30, 2014
Was this provider's staff friendly?
Yes, they went above and beyond
Was the toothpaste used during your cleaning enjoyable?
Yes
Did you receive sample toothbrushes or toothpaste to take home?
Yes, I received sample toothbrushes and toothpaste
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Did you experience excessive oral pain after you left your appointment?
Not at all! I felt fantastic when I left
by Anonymous xxx.xxx.126.9
December 27, 2013
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Was this provider's office too cold?
Not at all, it was the perfect temperature
by Anonymous xxx.xxx.111.82
July 09, 2013
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this dentist thoroughly examine your teeth?
Yes, they examined my teeth thoroughly
Were you able to watch TV during your dental procedure?
No, but I was able to read a magazine
Was it easy to find parking at this provider's office?
Yes, it was convenient
Was the dental equipment clean?
Yes
by Anonymous xxx.xxx.111.64
April 10, 2013
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Anonymous xxx.xxx.78.61
March 13, 2013
This is a very friendly yet professional office. The doctors are great dentist and also very nice. They are equally good with children and adults. The office staff and hygienists are wonderful. They are accommodating in their scheduling and understand the hectic life of working parents. I would recommend them to anyone looking for a dentist!
by Sharalyn xxx.xxx.104.77
January 07, 2013
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Were you able to relax during your appointment?
Yes
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Was the chair you sat in during your dental procedure comfortable?
Yes, it was comfortable
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Robin xxx.xxx.64.146
November 26, 2012
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous xxx.xxx.94.72
September 28, 2012
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Was the waiting area spacious?
Yes
by Anonymous xxx.xxx.165.233
September 23, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.121.202
September 13, 2012
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