Trolley Douglas A DDS

Trolley Douglas A DDS
Trolley Douglas A DDS 24 B Grove Pittsford, NY 14534
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Consumer Feedback

(9 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Dr Trolley and Jeanine are a great team. Tthe office staff go out of their way to help with insurance and appointments
by Jackie xxx.xxx.46.30
August 02, 2016
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.169.78
February 16, 2012
Was this provider's staff friendly?
Yes, they went above and beyond
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Does this provider have helpful information available online?
Yes
Were the waiting room chairs comfortable at this dentist's office?
Yes
Was it easy to find parking at this provider's office?
Not really, but I found a spot
by Anonymous
January 05, 2012
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
by Anonymous
October 24, 2011
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was the water they used during your teeth cleaning a comfortable temperature?
Absolutely! It was the perfect temperature
by Anonymous
July 26, 2011
Let me just say that the chairs in their waiting room are extremely comfortable. I almost fell asleep waiting for the dentist- thats how relaxed I was. I loved how gentle and careful they were while they were flossing my teeth. My gums didn't bleed at all. The dentist and staff were so friendly and accommodating. I have never felt more welcome at a dental appointment! Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. They've never been late to any of my appointments. I've even showed up early sometimes and they've always been ready and prepared.
by Jackie
April 26, 2011
Not only could I tell that the practiced good oral hygiene themselves, they had one of the brightest smiles I've ever seen. It gave me a lot more confidence that I was seeing someone who knew what they were talking about. I'm very confident that my health is their top priority, and I know they would never recommend any sort of dental procedure that I didn't need. I trust them completely. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them.
by Carol2925
April 04, 2011
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Was the water they used during your teeth cleaning a comfortable temperature?
Yes, it was fine
by Anonymous
March 31, 2011
As I’ve reported elsewhere, even if you reside or work upwards of 50 miles from this practice, look no further. Second-generation practice with state-of-the-art facilities, located in lovely Pittsford NY (ten minutes from Exit 45 on the Thruway — take I-490 to exit 25). Family and child-friendly. Many payment/insurance plans accepted.
by schwei56
November 07, 2009
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