K & D Dental Associates P Llc

K & D Dental Associates P Llc
K & D Dental Associates P Llc 448 Temple Hill Road New Windsor, NY 12553
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Consumer Feedback

(16 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
2.5 star average for Recommended
Value
4 star average for Value
Is this provider easy to reach in an emergency?
No. It took me several times to get through.
Do you trust this dentist to only recommend dental procedures you need?
No, it seems like they care about money more than me
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider sympathetic to your situation?
No, they didn't show any sympathy or concern
by Anonymous
November 09, 2011
I was confident that they were using the latest treatment methods. They never made any effort to follow up with me after my visit and it made me feel very unimportant. I know they see a lot of patients, but when you say you're going to follow up, you should. The dentist wasn't very friendly or welcoming. I probably wouldn't take kids here.
by very disappointed mom
July 27, 2011
I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something. Not only did the crowns, fillings, and veneers I got last for a long time, they lasted way longer than they were supposed to. It was great not having to go in and get them redone all the time. I could tell that they did a fantastic job putting them in. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows.
by Jennifer
July 24, 2011
Was the chair you sat in during your dental procedure comfortable?
Yes, it was comfortable
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
April 21, 2011
Brought my 5 year old child, first visit to this particular location and was thinking the location was close to home and accepts my insurance. Unfortunately, the overall service was terrible!! The dental assistant or who ever the one cleaning my child's teeth was rough and careless. No finesse whatsoever when she told my child to spit out the cleaning paste. Then in crude fashion she wiped off the excess paste. The dentist came over to our side without introduction, just looked inside my child's mouth and decided to place sealants for the next visit. She didn't even do a proper exam. Also the office is small with little to no privacy, just a wall separating the two dental chairs. Coming in you could hear one patient screaming as a procedure was being done, as stated prior, barely any privacy. Made the next appointment for my child but decided I would NEVER go back there!!! Definitely would not recommended this place to been seen by a "dentist". Unprofessional from every aspect!
by Highly Dissatisfied
March 01, 2011
My 5 year old had his VERY first dental appointment at K&D and I don't know who is more traumatized by it - him or me! He was very scared and would not cooperate - he IS 5! The dentist had NO compassion! She didn't even bother to introduce herself to me or my son...she gave him no sense that he should trust her and he didn't! Her assistant tried to bribe him by offering him a toy and when it didn't work the dentist threw up her hands and said -"I'm not going to fight with him". Ok...could you try saying that in human? When we were checking out my son asked for his toy and the dentist told him no - because he didn't open his mouth. He cried for over a half hour when we left.

If you have children....go elsewhere! I wouldn't let her touch my mouth either!
by MHernandez1
August 31, 2010
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