Mastro Nick DDS

Mastro Nick DDS
Mastro Nick DDS 101 South Bedford Road Mount Kisco, NY 10549
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Consumer Feedback

(12 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
If I could give a 0 review I would. My whole experience was just awful. Office staff whew rude not helpful. Dr. Was suppose to do a consult for a root canal. He could not read X-rays sent including a digital panoramic X-ray from my oral surgeon. Wanted to do a new one and charge me an additional $280. I had just had the first one 3 weeks before. My husband went up to get another disk. Dr.was supposed to call me with the results as I paid for a consult. After numerous phone calls to office staff he still did not call me and I was in pain. I had to go to another endodontist for another consult. While I was in his office he was very condescending. Don’t ever use.
by Janet xxx.xxx.125.108
August 07, 2023
Based on an emergency visit I recently visited Dr Mastro in his Mt Kisco office- Westchester Putnam Endodontics - 101 S Bedford Rd #410, Mt Kisco, NY 10549. Dr Mastro was a true professional in that Dr Mastro was compassionate, attentive & most important honest. Dr. Mastro subsequently referred me to another dentist. Dr Mastro was of the opinion that service "A" that Dr. Mastro specialized in was a gamble but service "B" which he did not specialize in was a guarantee. Thus Dr. Mastro referred me elsewhere without a benefit to himself. Best of all, plan "B" was a success. Thank you Dr. Mastro for being you. Dr. Mastro took a very painful / stressful situation that I was experiencing and made it right in my best interest in lieu of Dr Mastros best interest. For that I am very grateful.
by Paddy O xxx.xxx.164.75
December 13, 2018
He was very professional. I was seeing someone who didn't have a microscope and so couldn't find my root canals in the tooth.
Dr Mastro was trained under a microscope so I went to see him as per my dentist. He was great and his office was excellent.
Totally recommend Dr Mastro
by John xxx.xxx.122.179
October 28, 2017
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Somewhat
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Was the waiting area spacious enough?
Yes
by Anonymous xxx.xxx.82.177
November 16, 2016
Great Doctor and painless
by John Shezner xxx.xxx.8.46
November 01, 2015
I had a difficult molar done by Dr Mastro.
He made the procedure pleasant. Be nice to him and he is empathetic
indeed. I would recommend him for sure
by John Shezner xxx.xxx.8.46
April 01, 2015
The office with very modern and clean and the staff was very pleasant. I had an appointment with Dr. Mastro as was nervous as this was my first route canal. I was referred to him as he is an endodontist. He was very caring and answered all of my questions. The procedure went smoothly and was practically painless to my surprise. I would recommend Dr. Mastro to anyone needing a route canal.
by anonymous xxx.xxx.8.46
December 18, 2014
The office was lovely, the support staff were great, but Dr. Mastro was very unwelcoming. When my root canal needed to be redone, he told me that the only way to fix it was to remove my tooth! Fortunately, I got a second opinion who said I could have the procedure re-done. In addition, he was very brusque and dismissive when answering my questions. I felt very unwelcome. It was unfortunate to have that experience, especially since everyone else in the office seems so great. Definitely go to this office, but see another dentist!
by Anonymous xxx.xxx.254.254
March 13, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.49.134
February 20, 2012
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
by Anonymous
August 04, 2011
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